Mercedes-Benz of Boston

Recently brought my five year old Mercedes in for service, they treat me like a brand new customer every single time. Schneider and the service team are above five stars. service, they treat me like a brand new customer every single time. Schneider and the service team are above five stars. More

Service dept. agreed to work on a 20 year old car, and provided a loaner at no charge, fixed the problem on day one, as well as making a few improvements to the op agreed to work on a 20 year old car, and provided a loaner at no charge, fixed the problem on day one, as well as making a few improvements to the operation of the vehicle. Nice More

The service department was professional, accommodating, and attentive to all our needs. The vehicle was returned from service as promised in a timely manner. and attentive to all our needs. The vehicle was returned from service as promised in a timely manner. More

Michael was great as my service advisor. Service was thorough, kept me well informed, and completed as discussed Service was thorough, kept me well informed, and completed as discussed More

They ruined my windshield washer fluid reservoir and placed a wrong cap on the front tyre since I asked was concerned about few other things. On top of all these things my car is under warranty and I dr placed a wrong cap on the front tyre since I asked was concerned about few other things. On top of all these things my car is under warranty and I drove almost 1 hour for this place More

Excellent customer experience. Goes out of their way to accommodate your schedule and needs in a nice environment Goes out of their way to accommodate your schedule and needs in a nice environment More

I am not a Mercedes owner, but if I ever decide to become one, I would most certainly place Mercedes of Boston at the top of my dealership list. I recently purchased a used car from their used inventory and one, I would most certainly place Mercedes of Boston at the top of my dealership list. I recently purchased a used car from their used inventory and the sales representative,Ronald Escobar, was very professional, attentive and helpful in coordinating all the necessary documentation to the satisfaction of myself and the dealer to finalize the purchase. I would not hesitate to recommend Mercedes of Boston to anyone looking for a vehicle at their facility. More

Ryan, you were a pleasure to work with. Some of the timing between your company and my agent was off a bit but not much you could do about that . Detailing was good. So thank you for making Some of the timing between your company and my agent was off a bit but not much you could do about that . Detailing was good. So thank you for making this an enjoyable experience- I find that unusual with most dealers I have dealt with. More

Mike was professional, sincere to his customers, he explained about what was the problem of my car in details explained about what was the problem of my car in details More

The service center is always very clean and efficient I want to give a shout out to Albert Berisha, always polite , attentive, knowledgeable He seems to understand what the issues are with my car. Always m want to give a shout out to Albert Berisha, always polite , attentive, knowledgeable He seems to understand what the issues are with my car. Always make sure my car is ready when I need it. I think the management team needs to congratulate him for " job well done !!!" to encourage the other service personnel . That is the reason I stay with Benz and this service center since they are opened More