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Mercedes-Benz of Boston
Somerville, MA
2,172 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,172 reviews
August 04, 2023
The customer service, support and knowledgeability of this particular dealership is absolutely the best I’ve seen in the East coast. Absolutely A1 service. this particular dealership is absolutely the best I’ve seen in the East coast. Absolutely A1 service. More
by 1scorpint
Employees Worked With
August 04, 2023
Great facility, very clean. Staff are polite, prompt, and efficient. Jimmy Maniatis from the service dept goes above and beyond to get all my vehicle serviced needs completed i Staff are polite, prompt, and efficient. Jimmy Maniatis from the service dept goes above and beyond to get all my vehicle serviced needs completed in a timely manner, frequent status updates, as well as facilitate loaner or courtesy vehicle drop when needed. This is especially important to me as my schedule is not flexible. More
by S.malvesti
August 03, 2023
Very professional and helpful attention to detail and I was in and out within 30 minutes was in and out within 30 minutes More
by Ksryan
August 03, 2023
The service and customer service were A1. Jimmy was able to get me in right away and service my truck in less than the estimated time given. Jimmy was able to get me in right away and service my truck in less than the estimated time given. More
by Jjenny789
Employees Worked With
August 03, 2023
Great thorough quick service clean waiting area Excellent rep Michael Robinson Nice checkout women folk area Excellent rep Michael Robinson Nice checkout women folk More
by kenleavitt
Employees Worked With
August 02, 2023
Excellent service. Flat tire walk in service. No problem. Reception was warm. Service was superb. Flat tire walk in service. No problem. Reception was warm. Service was superb. More
by Ibfree2855
Employees Worked With
August 01, 2023
Would like to give a shout out to Sim Sophath. Made leasing my new car very easy and seamless. He was very knowledgeable and professional and would highly recommend him to my family and friends. Made leasing my new car very easy and seamless. He was very knowledgeable and professional and would highly recommend him to my family and friends. Also would like to acknowledge Paulo Castro who also great Would definitely buy from them again Gina Smith More
by Gsmith88
Employees Worked With
Paulo Castro, Sophath Sim
August 01, 2023
Superb responsive and highly expert service. Our salesperson Max Wang has been exceptional in dealing with our complex leasing situation. Our salesperson Max Wang has been exceptional in dealing with our complex leasing situation. More
by ebenz
Employees Worked With
Other Employees :
Max Wang
July 29, 2023
Prompt. courteous. Professional. They were aware of my time urgency. Took care of my car and got me out of there is no time. Excellent all around. Nice pl courteous. Professional. They were aware of my time urgency. Took care of my car and got me out of there is no time. Excellent all around. Nice place to wait/ work/ take a phone call. More
by prithvit
Employees Worked With
