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Mercedes-Benz of Boston
Somerville, MA
2,172 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,172 reviews
September 15, 2023
I purchased my 2014 C300 new from Mercedes-Benz of Boston. Although I live in Metro West, my Mercedes has "always" been serviced at the Somerville location. Why you may ask, it's because of people l Boston. Although I live in Metro West, my Mercedes has "always" been serviced at the Somerville location. Why you may ask, it's because of people like Michael Robinson and Patrick Titshaw the Service Representatives. They are prompt when I arrive, if needed, provide a loaner vehicle, they go over all aspects of my C300 that need service in detail. They always contact me either by cell, text message, or email if anything else is found for service. I will also say that the service technicians are thorough in their service of my C300. Never do I need to question their completeness because it's checked by Michael and Patrick. No other dealer location or mechanic do I allow to service my C300 because it's serviced completely the first time. More
by ecinaj44
September 13, 2023
Schneider was very professional. Great attitude and extremely efficient. Follow up was very proactive Thank you Great attitude and extremely efficient. Follow up was very proactive Thank you More
by paul.fulchino
September 12, 2023
It was a pleasure to work with Ronald Escobar. .There wasn't any pressure to purchase a vehicle that wasn't what I really wanted. .There wasn't any pressure to purchase a vehicle that wasn't what I really wanted. More
by Steve
Employees Worked With
September 11, 2023
This has been the best experience in a dealership we have ever had. Excellent attention to detail, very good listening, in summary five stars experience from the start to driving away in our new car. Thank y ever had. Excellent attention to detail, very good listening, in summary five stars experience from the start to driving away in our new car. Thank you Tabish Iqbal for helping us find a great car! More
by Marta
Employees Worked With
September 11, 2023
The service at Mercedes Benz of Boston is competent, reliable, and friendly. Thanks for everything. reliable, and friendly. Thanks for everything. More
by rlevin
September 11, 2023
Excellent customer service. Always very helpful and accommodating. Responsive and courteous. I would recommend to anyone Always very helpful and accommodating. Responsive and courteous. I would recommend to anyone More
by jessemacdonald01
Employees Worked With
September 09, 2023
Took care of me on short notice. As an out of town person they made sure I could safely drive home and advised me on what to get my hometown dealer to check. Service advisor super! As an out of town person they made sure I could safely drive home and advised me on what to get my hometown dealer to check. Service advisor super! More
by ngozansky
Employees Worked With
September 09, 2023
Easy to make appts. , very knowledgeable and helpful staff, delivery service first rate - worth the pricey costs! , very knowledgeable and helpful staff, delivery service first rate - worth the pricey costs! More
by leepiano
September 08, 2023
I really glad to buy my car from this dealer because Kashif helped me to go through the transaction so smoothly. For instance he explained to me about the car and how to register for the car. Kashif helped me to go through the transaction so smoothly. For instance he explained to me about the car and how to register for the car. More
by Jr2plus5@gmail.com
Employees Worked With
