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Mercedes-Benz of Boston
Somerville, MA
2,208 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,208 reviews
October 19, 2023
Ricardo Bautista was great and responsive all the time he help us with every concern we have.thanks help us with every concern we have.thanks More
by loshornitos2018
October 19, 2023
Jimmy in service is the best! He always makes me feel like mine is the only car in for service He always makes me feel like mine is the only car in for service More
by joet
Employees Worked With
October 19, 2023
Excellent service and care as always. On time, reasonable price, great loaner car as well. On time, reasonable price, great loaner car as well. More
by jruggieri
October 18, 2023
Patrick J Titshaw is always very professional, patient and kind through the process of servicing at Mercedes Boston Dealership .. and kind through the process of servicing at Mercedes Boston Dealership .. More
by Dandmrealty02155
Employees Worked With
October 18, 2023
Great service by courteous and very knowledgeable employees. The attention to detail is top notch. employees. The attention to detail is top notch. More
by Arthur Marengi
Employees Worked With
October 17, 2023
Great job, very helpful and friendly. Look forward to seeing them again. Enjoyed the coffee. Lol Look forward to seeing them again. Enjoyed the coffee. Lol More
by Pja
Employees Worked With
October 17, 2023
I had a very good experience with the dealership and I'm very happy with the car. very happy with the car. More
by j.ellis63
Employees Worked With
October 17, 2023
Jimmy was great - answered all my questions. .I was in and out in less than 90 minutes .I was in and out in less than 90 minutes More
by hughrwhite
October 12, 2023
AMAZING sale! !! Rob T. was professional and looked out for me as a customer. Refreshing. Since I live in CT, the state that doesn't play well with others, the " !! Rob T. was professional and looked out for me as a customer. Refreshing. Since I live in CT, the state that doesn't play well with others, the "logistics" of the transfer was a nightmare and Rob and the dealership knocked down each obstacle as it came up. I can not be more pleased with the outcome or more impressed by their efforts. More
by Garry E.
October 12, 2023
Michael is great but the Machines are trash, every time I drop my car off it comes back with another issue or a noise it was not making before.. and the ladies are super nice at the desk.. drop my car off it comes back with another issue or a noise it was not making before.. and the ladies are super nice at the desk.. More
by Areitah Malcom
Employees Worked With
