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Mercedes-Benz of Boston
Somerville, MA
2,172 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,172 reviews
September 30, 2023
Andy was a true pleasure to work with. He was professional, patient, and thorough. I would definitely recommend both Andy and the dealership. He was professional, patient, and thorough. I would definitely recommend both Andy and the dealership. More
by susanshief
Employees Worked With
September 29, 2023
Excellent in all departments. Have been dealing with this dealership for many years. Always a great experience! Have been dealing with this dealership for many years. Always a great experience! More
by corvis_us
September 29, 2023
Jimmy is the reason I keep going back to Herb Chambers Mercedes. He makes every service experience seamless and is really enjoyable to work with! Mercedes. He makes every service experience seamless and is really enjoyable to work with! More
by Sailing02109
Employees Worked With
September 28, 2023
The service people are extremely professional and courteous yet friendly and quite helpful. Especially Michael Robinson, Jimmy and Schneider. courteous yet friendly and quite helpful. Especially Michael Robinson, Jimmy and Schneider. More
by Leslie Arsenault
September 27, 2023
This dealer always take good care of my vehicle. Michael is my advisor, he always make sure that all concerns are being addressed. I would recommend this particular dealer to anyone looking for a go Michael is my advisor, he always make sure that all concerns are being addressed. I would recommend this particular dealer to anyone looking for a good dealer. More
by joubertp28
Employees Worked With
September 25, 2023
It is always a pleasure to take my ForTwo Smart Car to Mercedes-Benz of Boston. The interactions are clear and informative. The service is comprehensive. Mercedes-Benz of Boston. The interactions are clear and informative. The service is comprehensive. More
by hugh_fortwo
Employees Worked With
September 24, 2023
Great service representative in Schneider ! Easy to get appointment online and quick service turnaround. Reasonable advice and no pressure on the recommendations Easy to get appointment online and quick service turnaround. Reasonable advice and no pressure on the recommendations More
by E
Employees Worked With
September 24, 2023
Tabish Iqbal's expertise and help has proven particularly useful for the purchase of our new car useful for the purchase of our new car More
by Bassel
September 23, 2023
Excelente people, smooth and fast transaction. Love it. Will definitely bring family and friends there. Love it. Will definitely bring family and friends there. More
by Juan carlos
September 23, 2023
Great service team - very professional and knowledgeable. The work was done according to their estimated time frame and they were ready for me when I picked up the car. The EV courtesy car was awesome too. The work was done according to their estimated time frame and they were ready for me when I picked up the car. The EV courtesy car was awesome too. More
by janet.depiero
