Back

Mercedes-Benz of Boston

Somerville, MA

4.9
2,208 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

259 McGrath Hwy

Somerville, MA

02143

Directions

By Type

Showing 2,208 reviews

October 27, 2023

It was a wonderful experience to finally work with a dealership that is so professional and keeps to its promises My car was picked up and returned in a timely manner. The vehicle was spotless when ret More

by rhonabakst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Mercedes-Benz of Boston responded

We're delighted to know that you had a wonderful experience with us at Mercedes-Benz of Boston. It's great to hear Schneider went above and beyond for you, ensuring your car was picked up, cleaned thoroughly and returned on time. We look forward to serving you again in the future!

October 27, 2023

My visit to Mercedes Benz of Boston - Herb Chambers exceeded all expectations. Tabish, the sales executive, was exceptional. He patiently guided me through the purchase of the upcoming 2024 GLC300 4MAT More

by Sunil Raj Thota
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tabish Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Mercedes-Benz of Boston responded

Sunil, we're delighted to know that Tabish and our team at Mercedes-Benz of Boston provided you with an exceptional car-buying experience. We appreciate your recommendation and look forward to assisting you in the future! Enjoy your new GLC300 4MATIC!

October 27, 2023

Rob Tinkham was great, responsive and made sure that the purchase of my car went very smoothly. He is my go to man for buying cars. Maria G More

by msg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Mercedes-Benz of Boston responded

We're glad to know that Rob was able to make your car buying experience smooth at Mercedes-Benz of Boston. Thanks for choosing us as your go-to place for purchasing cars!

October 26, 2023

Outstanding service provided by this dealership. Mike and Jimmy worked together to rapidly schedule a technician appointment to check out an engine light concern with my car. I highly recommend this More

by Mer1725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Mer1725 responded

Outstanding service!!

Oct 26, 2023 -

Mercedes-Benz of Boston responded

Thanks so much! We're glad Mike and Jimmy made the visit worthy of five stars! We'll see you next time! - Mercedes-Benz of Boston

October 26, 2023

Once again, the service was exceptional and timely. The dealership answered all my questions and concerns More

by bhorgan2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Mercedes-Benz of Boston responded

We're glad to know you had another exceptional experience with us at Mercedes-Benz of Boston! We always aim for timely service and clear communication. Thanks for the positive feedback!

October 26, 2023

I had an excellent experience at Mercedes Benz of Boston with the purchase of my new SUV. The entire process could not have gone any smoother. The entire staff was extremely cooperative, polite and attentiv More

by Bbradley5335
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kashif Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Mercedes-Benz of Boston responded

Thank you for the kind review, Robert! We're delighted to hear about how Kashif, Jessica & Molly were able to assist you effectively & professionally throughout your purchase. We appreciate your recommendation and wish you many happy miles in your new SUV! - The Mercedes-Benz of Boston Team

October 25, 2023

Excellent service! He has been my service provider for two years and explains clearly what has to be done to fix the car, how long it should take, and when finished, ex More

by Apeters02140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Mercedes-Benz of Boston responded

We're glad to know that you've been receiving excellent service from our team at Mercedes-Benz of Boston for the past two years! We always aim to provide clear and concise communication about your vehicle's needs. Thanks for sharing this positive feedback with us!

October 25, 2023

My Service Advisor Mike Robinson, the Valet Manager Adilson Santos, the entire Reception Cashier Team, Transportation Driver Joe are exceptional professionals. The personal care for clients and their More

by mecasauls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adilson Santos
Oct 26, 2023 -

Mercedes-Benz of Boston responded

We're so glad to know our team at Mercedes-Benz of Boston provided you with an exceptional experience! Your recommendation means a lot to us. Thank you for your kind words and we look forward to serving any future needs!

October 21, 2023

Everyone was very attentive. The service was quite efficient and delivered on time. Very well organized More

by boodygould
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet was great
Oct 23, 2023 -

Mercedes-Benz of Boston responded

We're glad to know you found our service efficient and timely at Mercedes-Benz of Boston. Thanks for the positive feedback, we appreciate it!

October 21, 2023

Carlos and the sales staff are very friendly and work quickly. very good customer service. More

by Dinhphuoc Nguyen
Recommend Dealer
Yes
Employees Worked With
Kris Ricupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Romero
Oct 24, 2023 -

Mercedes-Benz of Boston responded

Thank you for the great review, Dinhphuoc! Carlos & the team appreciate your business and hope to see you again next time here at Mercedes-Benz of Boston!

...
33
...