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Mercedes-Benz of Boston

Somerville, MA

4.9
2,172 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,172 reviews

November 22, 2023

Schneider is a pleasure to work with. He is friendly, respectful and a professional. He knows the product very well and worked with us on keeping us satisfied. More

by Walthamite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Mercedes-Benz of Boston responded

!Hi Walthamite! We're delighted to know that Schneider provided a satisfying experience for you at Mercedes-Benz of Boston. His knowledge and professionalism are indeed assets we value greatly! Thanks for your review, and enjoy the ride in your car!

November 21, 2023

Wonderful selection of vehicle both new and used, especially the former loaner cars as the More

by lazilizad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Leung 5 stars
Nov 22, 2023 -

Mercedes-Benz of Boston responded

We really appreciate you taking the time to leave Mercedes-Benz of Boston this awesome review, thank you!

November 18, 2023

My car is 10 years old and needed an unexpected repair. Jimmy made it seamless and even arranged for delivery to my home because I had to work. They are the best. More

by sbessim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Mercedes-Benz of Boston responded

We're glad to know that Jimmy and our team at Mercedes-Benz of Boston were able to assist with your car repair and make it a seamless process. We appreciate the kind words!

November 17, 2023

I had the pleasure of working with Matt Murphy and had a great experience at Mercedes. He was friendly, professional, knowledgeable and customer-centered. Matt went above and beyond to ensure that I was wel More

by anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Mercedes-Benz of Boston responded

We're so glad to know that Matt provided you with a great experience at Mercedes-Benz of Boston! Our team is always here to ensure our customers are well taken care of. We look forward to working with you again in the future, thank you for your review!

November 16, 2023

Great and nice service he rendered to me. He have good customer service and good communication More

by Friday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Mercedes-Benz of Boston responded

Friday, we are grateful for your review. Thank you from all of us at Mercedes-Benz of Boston!

November 16, 2023

Had visit for battery replacement. Matt helped me to book nearest available spot and provide latest update for repair progress. While progress is very smooth. Also environment in deale More

by naomi
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Mercedes-Benz of Boston responded

Hi Naomi! We're glad to know that Matt and our team at Mercedes-Benz of Boston were able to assist you smoothly with your battery replacement. We appreciate the feedback about our dealership environment too!

November 15, 2023

Jimmy in the service department at Mercedes Benz of Boston is the best in the business. No matter what the issue, Jimmy has a solution and always goes to bat for his customers. Five stars! More

by stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Mercedes-Benz of Boston responded

Hey Stephen, thank you for the 5-star rating! We're delighted to know that Jimmy's service made a positive impact on your experience at Mercedes-Benz of Boston. We look forward to serving you again! Safe travels!

November 12, 2023

The service is amazing ! They are always professional and they get things done seamlessly! I like that they make it easy to buy a car ! More

by kkennedy340
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Mercedes-Benz of Boston responded

Hi K Kennedy! We're delighted to know that you had such a seamless experience with us at Mercedes-Benz of Boston! Our team is always here to make the car-buying process as easy and enjoyable as possible. Thanks for your kind words!

November 10, 2023

I bought my car here and always go back for the service even if it isn’t covered! Great customer service, alway friendly and punctual. My car is ready when they say it is and michael in customer service a More

by joellenmargarita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Mercedes-Benz of Boston responded

We're so glad to know that you've had consistently great experiences with our team. It's wonderful to see your shout-out for Michael - he'll be delighted! Thanks for continuing to choose Mercedes-Benz of Boston for your service needs!

November 10, 2023

Service here is as good as the car, and that’s terrific. The service is excellent and all employees are always polite and courteous. More

by jill.newman06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Mercedes-Benz of Boston responded

Jill, thank you for the wonderful feedback about the service you received from our team here at Mercedes-Benz of Boston! We're grateful for your support!

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