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Mercedes-Benz of Boston

Somerville, MA

Overview
Employees
Reviews
Vehicles
4.9
2,208 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,208 reviews

December 29, 2023

Thank you Michael for being so helpful for being so responsive and helpful in getting my car fixed.. More

by Bellisa28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Mercedes-Benz of Boston responded

Hi Bellisa! We're glad to know that Michael was able to assist you with your car repair at Mercedes-Benz of Boston. Thanks for the positive feedback!

December 28, 2023

My car was towed the this dealership. From the moment it got there, the customer service team was amazing. They kept me informed and made sure I was happy with their performance. Matt Mur More

by samgrullon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Mercedes-Benz of Boston responded

Hi Sam! We're glad to know that our team at Mercedes-Benz of Boston provided you with excellent service and kept you well-informed. We'll pass along your compliments to Matt! Thanks for the review.

December 28, 2023

I went in to buy a certified pre owned C300. Ryan and Paolo were very welcoming and nice to us, and they helped us with anything we needed. Great service, 4.5/5 total! More

by Sar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ramsingh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Mercedes-Benz of Boston responded

Hi Sar! It's great to know that Ryan and Paolo were able to assist you in finding the perfect C300 at Mercedes-Benz of Boston. We appreciate your feedback on our service!

December 27, 2023

Schneider provides the vital link between current vehicle owners and future vehicle purchase(s).. His professionalism, timeliness, customer-centric attitude and actions; leave me most satisfied and in lookin More

by Jfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Tinkham
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Jan 02, 2024 -

Mercedes-Benz of Boston responded

We're glad to know that Schneider's professionalism and customer-centric approach made a positive impact on your experience at Mercedes-Benz of Boston. We look forward to assisting you with future purchases! Safe travels!

December 27, 2023

Excellent service, fast and efficient Car was delivered on time, always impressed by the amazing service Herb Chamber provides More

by Jrw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Mercedes-Benz of Boston responded

We're glad to know you found our service at Mercedes-Benz of Boston prompt and seamless. Thank you for choosing us! Safe travels!

December 25, 2023

The service department at Herb Chambers in Somerville is outstanding. My service provider is Michael and he is very professional and helpful. More

by JanneC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Mercedes-Benz of Boston responded

Hey Janne, thank you for the 5-star rating! We're delighted to know that Michael and our service department at Mercedes-Benz of Boston have been able to provide you with outstanding assistance. We look forward to serving you again! Have a great ride!

December 24, 2023

Excellent this is the best service and interaction ever. Thank you and keep up the good work More

by Paigeacademy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2023 -

Mercedes-Benz of Boston responded

Hi Paige! Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our service and interaction at Mercedes-Benz of Boston. Customer satisfaction is our top priority, and we appreciate your feedback. Have a great day!

December 24, 2023

This was my first experience using Boston Mercedes and I was very happy with their service. Jimmy was excellent and explained everything that was being done. I will definitely bring my car there for servi More

by JudyG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Mercedes-Benz of Boston responded

Hi Judy! We're so glad to know that you had a great first experience with us at Mercedes-Benz of Boston. It's wonderful hearing how well Jimmy took care of your car service needs. We look forward to seeing you again!

December 24, 2023

First time for service and very pleased Jimmy was grate keep up the good work More

by Anisautobody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Mercedes-Benz of Boston responded

Hey Ani, thank you for the 5-star rating! We're thrilled to hear that your first service experience was a positive one with Jimmy at Mercedes-Benz of Boston. We look forward to serving you again! Have a great ride!

December 22, 2023

Buying my first Mercedes was a very pleasant experience. I would like to thank Stephen Leung my sales consultant for being extremely helpful throughout the process. More

by jplixx
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Mercedes-Benz of Boston responded

It's great to know that Stephen and our team at Mercedes-Benz of Boston made your first Mercedes-Benz purchase a pleasant one. Thank you for trusting us with your business! Have a great ride!

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