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Mercedes-Benz of Boston
Somerville, MA
2,172 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,172 reviews
December 24, 2023
Excellent this is the best service and interaction ever. Thank you and keep up the good work Thank you and keep up the good work More
by Paigeacademy
December 24, 2023
This was my first experience using Boston Mercedes and I was very happy with their service. Jimmy was excellent and explained everything that was being done. I will definitely bring my car there for servi was very happy with their service. Jimmy was excellent and explained everything that was being done. I will definitely bring my car there for service . More
by JudyG
Employees Worked With
December 24, 2023
First time for service and very pleased Jimmy was grate keep up the good work keep up the good work More
by Anisautobody
Employees Worked With
December 22, 2023
I have had good experience almost every time. This time was fine as well Schneider has been a good guy. This time was fine as well Schneider has been a good guy. More
by rotunda.bubbles.0p
Employees Worked With
December 22, 2023
This location lives up to its high class standards. Everyone is friendly. Advisor Patrick is extremely helpful and honest. I’ve been to other Mercedes dealerships and this one by far exceeds the others Everyone is friendly. Advisor Patrick is extremely helpful and honest. I’ve been to other Mercedes dealerships and this one by far exceeds the others. More
by Michelle
Employees Worked With
December 22, 2023
Have been going to this dealership for over 20 years. Nice facility. Excellent. service. Attentive staff. A pleasure to deal with. Nice facility. Excellent. service. Attentive staff. A pleasure to deal with. More
by Janet
Employees Worked With
December 22, 2023
Buying my first Mercedes was a very pleasant experience. I would like to thank Stephen Leung my sales consultant for being extremely helpful throughout the process. I would like to thank Stephen Leung my sales consultant for being extremely helpful throughout the process. More
by jplixx
Employees Worked With
December 20, 2023
Service above and beyond! Jimmy is always so knowledgeable ,efficient and courteous and just fun to deal with. Makes the whole process so easy. Jimmy is always so knowledgeable ,efficient and courteous and just fun to deal with. Makes the whole process so easy. More
by debsullivan
December 19, 2023
I am pleased to offer my review of the service department at the Herb Chambers Boston Mercedes Dealership. In particular I appreciate the outstanding service given by Albert Berisha and his team. For years at the Herb Chambers Boston Mercedes Dealership. In particular I appreciate the outstanding service given by Albert Berisha and his team. For years I have grown to depend on this team to maintain my three Mercedes autos. My interaction with Albert in particular has evolved in his being a trusted friend as well as a knowledgeable technician that I depend upon. More
by Jim
Employees Worked With
December 17, 2023
Stephen is an excellent professional trusted dealer He is so considerate and helpful and explain everything before we make a decision ! is so considerate and helpful and explain everything before we make a decision ! More
by Maggie
Employees Worked With
