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Mercedes-Benz of Boston
Somerville, MA
2,171 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,171 reviews
December 30, 2023
Outstanding dealer for courtesy, expertise, and competence. Fine facility with advanced equipment, comfortable seating and food options. competence. Fine facility with advanced equipment, comfortable seating and food options. More
by dbear
Employees Worked With
December 30, 2023
I had a service issue and Matthew at the Somerville dealership was a great help! He kept me updated while my vehicle was being worked on and he explained what was wrong. I appreciate Matthew so much! dealership was a great help! He kept me updated while my vehicle was being worked on and he explained what was wrong. I appreciate Matthew so much! The whole service Department at Mercedes-Benz of Boston is amazing!! More
by Nebraskadoor
Employees Worked With
December 29, 2023
Great staff that handle customers with great care. The best Mercedes-Benz dealership in Massachusetts! The best Mercedes-Benz dealership in Massachusetts! More
by albert617
Employees Worked With
December 29, 2023
Thank you Michael for being so helpful for being so responsive and helpful in getting my car fixed.. responsive and helpful in getting my car fixed.. More
by Bellisa28
Employees Worked With
December 28, 2023
My car was towed the this dealership. From the moment it got there, the customer service team was amazing. They kept me informed and made sure I was happy with their performance. Matt Mur From the moment it got there, the customer service team was amazing. They kept me informed and made sure I was happy with their performance. Matt Murphy was great as my service consultant. More
by samgrullon
December 28, 2023
I went in to buy a certified pre owned C300. Ryan and Paolo were very welcoming and nice to us, and they helped us with anything we needed. Great service, 4.5/5 total! Ryan and Paolo were very welcoming and nice to us, and they helped us with anything we needed. Great service, 4.5/5 total! More
by Sar
December 27, 2023
Schneider provides the vital link between current vehicle owners and future vehicle purchase(s).. His professionalism, timeliness, customer-centric attitude and actions; leave me most satisfied and in lookin owners and future vehicle purchase(s).. His professionalism, timeliness, customer-centric attitude and actions; leave me most satisfied and in looking forward - likely be a prime reason to repurchase another Mercedes from Mercedes of . More
by Jfisher
December 27, 2023
Excellent service, fast and efficient Car was delivered on time, always impressed by the amazing service Herb Chamber provides on time, always impressed by the amazing service Herb Chamber provides More
by Jrw
Employees Worked With
December 25, 2023
The service department at Herb Chambers in Somerville is outstanding. My service provider is Michael and he is very professional and helpful. outstanding. My service provider is Michael and he is very professional and helpful. More
by JanneC
Employees Worked With
December 24, 2023
Excellent this is the best service and interaction ever. Thank you and keep up the good work Thank you and keep up the good work More
by Paigeacademy
