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Mercedes-Benz of Boston
Somerville, MA
2,171 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,171 reviews
January 13, 2024
Best service in Boston, good costumer service fast and clean. I take both of my vehicles there and I always been happy clean. I take both of my vehicles there and I always been happy More
by safetoboni
January 13, 2024
Jimmy is the best service representative ever! He takes all the thought, and worry out of getting your car serviced. Manny picks up and delivers your car with the Atmos care. A wonderful experien He takes all the thought, and worry out of getting your car serviced. Manny picks up and delivers your car with the Atmos care. A wonderful experience.. More
by Debra
January 13, 2024
Great experience. Andy got me into the car I wanted, effortlessly. Really appreciate this 5 star service. Andy got me into the car I wanted, effortlessly. Really appreciate this 5 star service. More
by JJ
Employees Worked With
January 12, 2024
Bertrand was very pleasant and informative. Buying a car can be dreadful but this was painless and quite nice. Paulo the finance guy was very efficient and just as pleasant - I would have drink Buying a car can be dreadful but this was painless and quite nice. Paulo the finance guy was very efficient and just as pleasant - I would have drinks with these guys. They took care of all of our concerns small and large. I am confident that HC will be there in the event that I need help. I honestly can’t believe what a pleasant, painless experience I experienced. I feel happy and solid about my choice with HBC Somerville No attitude just service with a smile. Thanks so much - I did not even mind parting with my money! Well maybe just a little. And that doesn’t happen much. Thank you Bertrand! More
by emcrowley1980
January 09, 2024
Michael Robinson always provides the best customer service. It’s a pleasure to work with him. service. It’s a pleasure to work with him. More
by Justinis1
Employees Worked With
January 08, 2024
Provided great details and up front discussion on the vehicle. Answered very quickly and kept me informed through the purchasing process. vehicle. Answered very quickly and kept me informed through the purchasing process. More
by Farmerblvd
January 07, 2024
Fast and friendly the staff was amazing I had my kids there and they make sure they were happy waiting on my car there and they make sure they were happy waiting on my car More
by petromalcolm
January 05, 2024
Excellent customer service , Carlos the sales manager is very professional and made my purchase experience very easy and welcoming. very professional and made my purchase experience very easy and welcoming. More
by nathalia Vasquez
December 31, 2023
Excellent customer service: Staff are consummate professionals who take pride in what they do, very attentive and willing to go the extra miles to ensure your car is well cared for and they stand by professionals who take pride in what they do, very attentive and willing to go the extra miles to ensure your car is well cared for and they stand by their work. Their level of professionalism is second to none. I get wowed each time I go in for service and for these reasons I'm never going anywhere else to have my car worked on. Thank You, Mike R! Keep up the good work, my friend! Happy holidays and Happy New Year all! More
by reggienu369
December 30, 2023
The Mercedes Benz of Boston is a professional, clean, and comfortable dealership. I never feel pressured. I am always confident in the quality of service. comfortable dealership. I never feel pressured. I am always confident in the quality of service. More
by millersinc
Employees Worked With
