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Mercedes-Benz of Boston
Somerville, MA
2,171 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,171 reviews
February 04, 2024
Everything was professional. Nothing else to add!! Everyone was helpful. This 16 word minimum is a PAIN!!! Nothing else to add!! Everyone was helpful. This 16 word minimum is a PAIN!!! More
by mapp705
Employees Worked With
February 04, 2024
Visited for routine maintenance. Treated great by all and work was complete faster than expected. Always a good customer experience. Treated great by all and work was complete faster than expected. Always a good customer experience. More
by Klroberts813
Employees Worked With
February 03, 2024
I had an excellent experience with Mercedes Benz of Boston. Gerald had an amazing customer service with me and Kris had a wonderful financial relationship with me, too. Thanks to the team at Mercedes B Boston. Gerald had an amazing customer service with me and Kris had a wonderful financial relationship with me, too. Thanks to the team at Mercedes Benz of Boston. More
by Vincent Paul
February 03, 2024
We just purchased a GLC300 with the help of Ron Escobar. Ron is very knowledgeable and was very helpful and patient with us in making our decision. We appreciated his help in going over the details of the c Ron is very knowledgeable and was very helpful and patient with us in making our decision. We appreciated his help in going over the details of the car. Thanks Cathie More
by Cathie
Employees Worked With
February 03, 2024
Schneider was very helpful. The communication was good, wetting was explained well. Nice showroom Thank you The communication was good, wetting was explained well. Nice showroom Thank you More
by deputyhallinan17
Employees Worked With
February 02, 2024
Everyone is helpful and patient with you . its a friendly and calm atmosphere. Love the service guys! its a friendly and calm atmosphere. Love the service guys! More
by susanspaulding
Employees Worked With
February 01, 2024
The service was exactly what was requested. The staff completed a complex diagnosis and performed the needed work keeping me informed at each step in the process. The car took some time to diag The staff completed a complex diagnosis and performed the needed work keeping me informed at each step in the process. The car took some time to diagnose but a loaner was provided. More
by Ridr001
Employees Worked With
January 31, 2024
Quick and convenient service. Matt was super helpful and efficient. I would recommend anyone who have MB to service here Matt was super helpful and efficient. I would recommend anyone who have MB to service here More
by forro1999
Employees Worked With
January 26, 2024
Once again, Patrick Titshaw of Mercedes Benz of Boston shows how much he cares about my car. I always feel I'm in good hands with everyone in the service department. shows how much he cares about my car. I always feel I'm in good hands with everyone in the service department. More
by Paul with the C 230
Employees Worked With
