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Mercedes-Benz of Boston

Somerville, MA

4.9
2,193 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,193 reviews

July 25, 2024

Always a great experience with Mercedes-Benz of Boston. I have been enjoying their service since 2009. From the sales persons to the service department, including the valet service, and the rental/loaner d More

by Adriano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mercedes-Benz of Boston responded

Adriano, we're delighted to hear that you've had consistently great experiences with us at Mercedes-Benz of Boston since 2009. Patrick and the rest of our team appreciate your kind words and continued support!

July 25, 2024

Jimmy provides great service. He’s helpful, friendly and very informative and works to make the servicing your vehicle easy. More

by Suziemackie07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mercedes-Benz of Boston responded

Thank you for the kind words! We're glad to hear Jimmy made your experience at Mercedes-Benz of Boston smooth and enjoyable. We appreciate your support!

June 15, 2024

Patrick's Titshaw makes all the difference it is and the reason why love this dealer More

by Fdumler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Mercedes-Benz of Boston responded

Thank you for the fantastic review! Patrick & the team appreciate your support and look forward to seeing you next time here at Mercedes-Benz of Boston!

June 14, 2024

Mercedes Benz of. Boston is top rate. I always receive excellent service! Patrick T is my advisor, and he’s the best! More

by jwashington
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Mercedes-Benz of Boston responded

Thank you for the fantastic feedback! We're delighted to hear that Patrick and our team at Mercedes-Benz of Boston always provide excellent service. We appreciate your support!

June 11, 2024

Kashif Sheikh was very helpful in finding and purchasing our new car. Dealership is very clean and welcoming. More

by Luz and Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Ricupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kashif Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Mercedes-Benz of Boston responded

Luz and Joe, thanks for the great feedback! We're glad Kashif could assist you at Mercedes-Benz of Boston. Enjoy your new car!

June 01, 2024

This is by far the best dealership. They always address the problems, let me know what’s happening and my car is always washed and clean when I pick it up. Jimmy (service) is the reas More

by jpearlstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Mercedes-Benz of Boston responded

We're delighted to hear that Jimmy and the team at Mercedes-Benz of Boston continue to provide you with exceptional service. Thanks for your loyalty and kind words!

June 01, 2024

Patrick, service representative was very helpful. He handled a lot of warranty and loaner car logistics. Very good at explaining and implementing service. More

by Car customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Mercedes-Benz of Boston responded

Thank you for sharing your positive experience! We're glad to hear Patrick provided excellent service and assistance with warranty and loaner car logistics at Mercedes-Benz of Boston. We appreciate your feedback!

May 31, 2024

Great dealership-very customer focused and honest-like Herb Chambers himself-Jimmy M my service manager for many years is simply the best and the principal reason that I continue to buy cars exclusively t More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Mercedes-Benz of Boston responded

Mike, we're delighted to hear that Jimmy and the team at Mercedes-Benz of Boston have earned your loyalty with their exceptional service. Thanks for sharing this kind feedback and we'll see you next time!

May 30, 2024

I recently had the pleasure of purchasing a vehicle with the assistance of Tabish Iqbal , and the experience was exceptional from start to finish. Tabish's professionalism, knowledge, and dedication to cust More

by Sunitadsingh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tabish Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Mercedes-Benz of Boston responded

We're delighted to hear about your exceptional experience with Tabish! Your kind words truly reflect the dedication and professionalism we strive for. Enjoy your new car and please don't hesitate to reach out if our Mercedes-Benz of Boston team can be of service again in the future!

May 30, 2024

Great service at Herb Chambers but holy moly! ! It was very expensive $$$$. Went in for a check up on my car and $5,000 later got my car back. Seems like a rip off honestly More

by despot_away_0o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny & Joe (drivers) 5 Star!!
Jun 03, 2024 -

Mercedes-Benz of Boston responded

Thank you for your honest feedback. If you wish to discuss your visit further, feel free to reach out. Thank you, Jeff Davis - General Manager - jeff@herbchambers.com

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