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Mercedes-Benz of Boston

Somerville, MA

4.9
2,193 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,193 reviews

July 31, 2024

They gave special care to our classic S class Mercedes that now runs like a much younger car! More

by Mrscatbryan
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Mercedes-Benz of Boston responded

We're happy to hear it! Thank you for choosing Mercedes-Benz of Boston!

July 29, 2024

I enjoy my ride into Herb Chambers in Somerville For service. Here are some good reasons. Drive in Adelson receives you and welcomes you in. Offers you coffee or water. Meanwhile I get a cop of coffee s More

by bossafernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Mercedes-Benz of Boston responded

We're delighted to hear you had such a positive experience with our team at Mercedes-Benz of Boston! It's great that Adelson and Patrick made your visit enjoyable and informative. Thanks for sharing your feedback, we look forward to serving you again!

July 26, 2024

Jimmy is the best, always on top of things and they all are so personable, All the women at check out desk terrific More

by jazzyjeff1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mercedes-Benz of Boston responded

We're delighted to hear that Jimmy and the team at Mercedes-Benz of Boston always provide you with such excellent service! Thanks for sharing your positive feedback and we'll see you next time!

July 26, 2024

Side view mirror replaced - great job - a lot over priced but it’s Mercedes - Thanks More

by Nirjhar Chatterjee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mercedes-Benz of Boston responded

We're glad you had such a positive visit, Nirjhar! We look forward to seeing you again! Thank you! - Mercedes-Benz of Boston

July 26, 2024

Great service: courteous and knowledgeable staff They stay in contact with the customer throughout the process with information and details. More

by Elsanunez172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mercedes-Benz of Boston responded

Elsa, thank you for highlighting the excellent service and communication from our team at Mercedes-Benz of Boston. We appreciate your feedback!

July 25, 2024

Michael Robinson always does a great job of taking care of my vehicle and myself. He keeps me well informed of the progress of my vehicle's repairs. I take all of my Mercedes for repairs and service at t More

by wmanfra03
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience! We're delighted to hear that Michael consistently provides excellent service at Mercedes-Benz of Boston. Your trust in our Somerville location means a lot to us, and we look forward to continuing to take care of your vehicles!

July 25, 2024

Mike is a very good guy and always helps me whenever and with whatever I need. More

by Silvafamily139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mercedes-Benz of Boston responded

Thank you for being a loyal Mercedes-Benz of Boston customer! We look forward to many more five-star visits in the future!

July 25, 2024

I had an exceptional car buying experience at Mercedes-Benz of Boston, thanks to the outstanding service provided by Kashif. From the moment I stepped into the dealership, Kashif's knowledge, pro More

by mujcin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kashif Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mercedes-Benz of Boston responded

Thank you for sharing your exceptional experience! We're delighted to hear that Kashif and the team at Mercedes-Benz of Boston made your car-buying process seamless and enjoyable. Enjoy your new Mercedes-Benz, and we appreciate the recommendation!

July 25, 2024

Easy car purchase ever, everything was clear and concise. Sales manager was a pleasure to deal with. In and out in less the 1 hour in total More

by Baddanman007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tabish Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience! We're delighted to hear that the process was smooth and efficient at Mercedes-Benz of Boston. Enjoy your new car!

July 25, 2024

I always bring my car here. They are great keep me updated on real time with what is happening and potential costs. I trust them to be honest and not up sell me when I bring my More

by assents-acts.0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mercedes-Benz of Boston responded

Thank you for your continued trust in Mercedes-Benz of Boston! We're glad to hear that our team keeps you well-informed and provides honest service. We appreciate your loyalty!

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