Back

Mercedes-Benz of Boston

Somerville, MA

4.9
2,171 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

259 McGrath Hwy

Somerville, MA

02143

Directions

By Type

Showing 2,171 reviews

June 15, 2024

Patrick's Titshaw makes all the difference it is and the reason why love this dealer More

by Fdumler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Mercedes-Benz of Boston responded

Thank you for the fantastic review! Patrick & the team appreciate your support and look forward to seeing you next time here at Mercedes-Benz of Boston!

June 14, 2024

Mercedes Benz of. Boston is top rate. I always receive excellent service! Patrick T is my advisor, and he’s the best! More

by jwashington
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Mercedes-Benz of Boston responded

Thank you for the fantastic feedback! We're delighted to hear that Patrick and our team at Mercedes-Benz of Boston always provide excellent service. We appreciate your support!

June 11, 2024

Kashif Sheikh was very helpful in finding and purchasing our new car. Dealership is very clean and welcoming. More

by Luz and Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Ricupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kashif Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Mercedes-Benz of Boston responded

Luz and Joe, thanks for the great feedback! We're glad Kashif could assist you at Mercedes-Benz of Boston. Enjoy your new car!

June 01, 2024

This is by far the best dealership. They always address the problems, let me know what’s happening and my car is always washed and clean when I pick it up. Jimmy (service) is the reas More

by jpearlstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Mercedes-Benz of Boston responded

We're delighted to hear that Jimmy and the team at Mercedes-Benz of Boston continue to provide you with exceptional service. Thanks for your loyalty and kind words!

June 01, 2024

Patrick, service representative was very helpful. He handled a lot of warranty and loaner car logistics. Very good at explaining and implementing service. More

by Car customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Mercedes-Benz of Boston responded

Thank you for sharing your positive experience! We're glad to hear Patrick provided excellent service and assistance with warranty and loaner car logistics at Mercedes-Benz of Boston. We appreciate your feedback!

May 31, 2024

Great dealership-very customer focused and honest-like Herb Chambers himself-Jimmy M my service manager for many years is simply the best and the principal reason that I continue to buy cars exclusively t More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Mercedes-Benz of Boston responded

Mike, we're delighted to hear that Jimmy and the team at Mercedes-Benz of Boston have earned your loyalty with their exceptional service. Thanks for sharing this kind feedback and we'll see you next time!

May 30, 2024

I recently had the pleasure of purchasing a vehicle with the assistance of Tabish Iqbal , and the experience was exceptional from start to finish. Tabish's professionalism, knowledge, and dedication to cust More

by Sunitadsingh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tabish Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Mercedes-Benz of Boston responded

We're delighted to hear about your exceptional experience with Tabish! Your kind words truly reflect the dedication and professionalism we strive for. Enjoy your new car and please don't hesitate to reach out if our Mercedes-Benz of Boston team can be of service again in the future!

May 30, 2024

Great service at Herb Chambers but holy moly! ! It was very expensive $$$$. Went in for a check up on my car and $5,000 later got my car back. Seems like a rip off honestly More

by despot_away_0o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny & Joe (drivers) 5 Star!!
Jun 03, 2024 -

Mercedes-Benz of Boston responded

Thank you for your honest feedback. If you wish to discuss your visit further, feel free to reach out. Thank you, Jeff Davis - General Manager - jeff@herbchambers.com

May 28, 2024

Rob was extremely professional and knowledgeable. . He helped me through all decisions and I love my new catr. More

by Nancydwerner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Mercedes-Benz of Boston responded

Hi Nancy! We're delighted to hear that Rob provided such excellent assistance and helped you find a car you love at Mercedes-Benz of Boston. Enjoy your new ride!

May 26, 2024

All the best around very informative helpful and a good snacks too!!!! And everything is beautiful there every time I go there especially the free car wash and they have a great service department as well More

by bob.bonina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Veloso
5.0
This rating includes all reviews, with more weight given to recent reviews.
JanCarlos Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Mercedes-Benz of Boston responded

Bob, we're delighted to hear you enjoyed our services and amenities at Mercedes-Benz of Boston! Thanks for the great feedback! We'll see you next time. Safe travels!

...
11
...