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Mercedes-Benz of Boston

Somerville, MA

4.9
2,193 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,193 reviews

August 11, 2024

Great customer service! They care about you and your car! Thank you so much for all your help and advice. More

by Shellery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JanCarlos Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mejia Gaviria, Schneider Limose
Aug 13, 2024 -

Mercedes-Benz of Boston responded

Shellery, thanks for the kind words! We're glad to hear you had a great experience with our team at Mercedes-Benz of Boston. Safe driving!

August 07, 2024

Everytime I go there they always make me feel welcome and they stuff very professional More

by moralesjason27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Mercedes-Benz of Boston responded

Thank you for coming to see us! Your awesome review makes our day! - Mercedes-Benz of Boston

August 06, 2024

Andy Espinosa is a well driven, balanced, success oriented Sales Consultant at Mercedes Benz Boston who excels at matching custom needs with holistic solutions for any customer. His openness to w More

by sugarwall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Umer Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Mercedes-Benz of Boston responded

Thank you for sharing such detailed feedback! We're delighted to hear that Andy provided exceptional service and expertise at Mercedes-Benz of Boston. Your kind words about his work ethic and customer care mean a lot to us. We look forward to serving you again in the future!

August 05, 2024

Always a great experience at Somerville Mercedes service department. Albert especially deserves five stars! From the moment you pull into the service area and through the entire process you feel like a prio More

by margokaufman34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Mercedes-Benz of Boston responded

Thank you for the wonderful feedback! We're delighted to hear that Albert and our service team at Mercedes-Benz of Boston always provide you with excellent service. We appreciate your support and look forward to seeing you again!

August 05, 2024

Always a great experience at Somerville Mercedes service department. Albert especially deserves five stars! From the moment you pull into the service area and through the entire process you feel like a prio More

by margokaufman34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Mercedes-Benz of Boston responded

Thank you for being a Mercedes-Benz of Boston customer! Albert & the team appreciate your support and look forward to seeing you again next time!

August 05, 2024

Albert in the service department at Mercedes Benz Somerville goes above and beyond. From the moment we pulled into the service area to the moment we picked up our vehicle we felt well taken care of More

by margokaufman34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience! We're delighted to hear that Albert and the team at Mercedes-Benz of Boston provided exceptional service. Your recommendation means a lot to us!

August 01, 2024

One of the very few dealers that have a Professional service personnel. Anxiety is not present . Staff is extremely knowledgeable.and reduce the unknown into data. No surprises here nor lame excuses More

by Lloydsfrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Mercedes-Benz of Boston responded

Thank you for recommending our service team! We appreciate your kind words and hope to see you again at Mercedes-Benz of Boston!

July 31, 2024

The service was first class. I appreciated the accomodations and the professionalism of the staff. I would always recommend my friends to do business with the herb Chambers deale More

by Ldesir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ramsingh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Mercedes-Benz of Boston responded

Your recommendation means the world to us! We appreciate your 5-stars and look forward to seeing you next time at Mercedes-Benz of Boston!

July 31, 2024

The reception was great and the service was impeccable. This was the first time I dealt with Herb Chambers dealership of Boston and it was a pleasant surprise. I was impressed of the professionalism displa More

by Ldesir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ramsingh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ramsingh
Aug 02, 2024 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your review! Welcome to the Mercedes-Benz of Boston family! We look forward to working with you again!

July 31, 2024

I had an absolutely wonderful experience at this Mercedes Benz dealership. I visited 3 other Mercedes Benz dealerships in MA and none of them treated me as wonderful as their sales agent, Richie Bautista. More

by netta
Recommend Dealer
Yes
Employees Worked With
Richie Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Mercedes-Benz of Boston responded

Thank you for sharing your wonderful experience! We're delighted to hear that Richie turned things around and provided outstanding service at Mercedes-Benz of Boston. We appreciate your kind words and look forward to serving you again in the future!

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