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Mercedes-Benz of Boston
Somerville, MA
2,391 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,391 reviews
November 21, 2025
Service advisor was knowledgeable about my vehicle and made me feel comfortable about decision I was making for my Mercedes. made me feel comfortable about decision I was making for my Mercedes. More
by Darrell
Employees Worked With
November 19, 2025
On November 18, while driving, the light came out on my dashboard indicating that something was wrong with back left tire. I immediately decided to go to the dealership. The problem was solved within one dashboard indicating that something was wrong with back left tire. I immediately decided to go to the dealership. The problem was solved within one hour. The service was first class as usual, and Albert Berisha, as usual, is number one. Thank you, Garry Ginzburg More
by garry79
Employees Worked With
November 10, 2025
As always, Albert was phenomenal and provided incredible service and automobile advice. He is a HUGE asset to the company and is the single reason I do business at this Somerville location. service and automobile advice. He is a HUGE asset to the company and is the single reason I do business at this Somerville location. More
by normang212
Employees Worked With
November 08, 2025
I recently visited this ] for service on my vehicle, and I was thoroughly impressed by the level of professionalism and care I received. From the moment I arrived, the staff was welcoming, attentive, and Al I was thoroughly impressed by the level of professionalism and care I received. From the moment I arrived, the staff was welcoming, attentive, and Albert went above and beyond to make sure every detail was handled smoothly — keeping me updated throughout the process and ensuring my car was ready on time. The waiting area was spotless and comfortable, and the entire team treated me with genuine respect and courtesy. It’s clear that customer satisfaction is a top priority here. My car is running perfectly, and I left feeling confident and valued as a Mercedes-Benz owner. I highly recommend this dealership to anyone looking for first-class service and a truly premium experience. More
by Efti Doko
November 03, 2025
I trust this Mercedes-Benz of Boston to keep my 16-year old Smart ForTwo car on the road and running well. old Smart ForTwo car on the road and running well. More
by hugh_fortwo
Employees Worked With
November 03, 2025
I had a great experience purchasing a 2026 Mercedes Benz E-450 from Kashif Sheikh on October 30, 2026! Kashif handled the transaction in a very professional manner! I would definitely recommend Kashif and E-450 from Kashif Sheikh on October 30, 2026! Kashif handled the transaction in a very professional manner! I would definitely recommend Kashif and Mercedes Benz of Boston to my family and friends!! More
by shosley
Employees Worked With
October 11, 2025
I always have a great experience at Mercedes Benz of Boston. This is by far the best car dealership in the Boston area. Their service department is exceptional and especially my service advisor Albert i Boston. This is by far the best car dealership in the Boston area. Their service department is exceptional and especially my service advisor Albert is a great professional and trustworthy person. I went in for service on my GLE and the quality of service was excellent and it didn’t take long at all. I will keep recommending my friends and family to come here for service and sales. More
by Ari
Employees Worked With
October 05, 2025
They came and picked up my car at my house. Performed all services within the stated time. Dropped my car back off at my house. Talk about service, this is it!!! Performed all services within the stated time. Dropped my car back off at my house. Talk about service, this is it!!! More
by bmulvanity
Employees Worked With
October 04, 2025
Stopped by this week to perform factory maintenance on my car and was assisted by Schneider and the service department team. He was extremely attentive and knowledgeable, performed a vehicle walk-around with car and was assisted by Schneider and the service department team. He was extremely attentive and knowledgeable, performed a vehicle walk-around with me before intake into service and found that my wiper blades were already EOL on brand new/low mileage vehicle. He made it a point to have this replaced on the work order. Overall service experience was prompt and seamless. More
by gc86
Employees Worked With
October 01, 2025
The dealership is very profesional. I always happy about anything they do for me. I say a big thank to my service adviser sir Patrik. I always happy about anything they do for me. I say a big thank to my service adviser sir Patrik. More
by jeanclaude.darbouze
Employees Worked With
