Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Boston
Somerville, MA
2,191 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,191 reviews
December 20, 2024
Thank you for such excellent service, Patrick. You definitely made everything looked easy. Happy Holidays!! You definitely made everything looked easy. Happy Holidays!! More
by nguyenk02
Employees Worked With
December 20, 2024
Had to wait too long while there were available sales people. Charged me $6.50 for gas for a “loaner” car after spending $3,000 on the service. To top it off, one of my key fobs does not work now. people. Charged me $6.50 for gas for a “loaner” car after spending $3,000 on the service. To top it off, one of my key fobs does not work now. More
by Jbozoyan
Employees Worked With
December 17, 2024
I had an excellent experience servicing my GLE at Mercedes Benz of Boston. Albert, my service advisor and his team are the ultimate professionals and I can trust them with their knowledge and recomme Mercedes Benz of Boston. Albert, my service advisor and his team are the ultimate professionals and I can trust them with their knowledge and recommendations towards service and maintenance on my car. I will be back to service my car here because of the great customer care and excellent service they provide. More
by Ari
Employees Worked With
December 14, 2024
Jimmy provides excellent customer service. His follow up is impeccable. Always a pleasure to work with him His follow up is impeccable. Always a pleasure to work with him More
by db7297
Employees Worked With
December 13, 2024
Very professional and helpful. Easy fast excellent. Amel the salesman very nice person. He answered every question in perfect way. Albert Berisha very nice person and very helpful. Easy fast excellent. Amel the salesman very nice person. He answered every question in perfect way. Albert Berisha very nice person and very helpful. More
by Dashi
December 11, 2024
Great service and clear explanation of the needed work. Would recommend Schnider for his follow up Would recommend Schnider for his follow up More
by htabbah
Employees Worked With
December 11, 2024
I've serviced three cars at Boston Mercedes over the last twelve years, and I always have a great experience. I work with service advisor Michael Robinson, and the communication and follow up is top notch. twelve years, and I always have a great experience. I work with service advisor Michael Robinson, and the communication and follow up is top notch. Everyone there is happy to assist and always professional. Best dealer I've ever been to. More
by Sean C.
Employees Worked With
December 10, 2024
Ronald makes your amazing experience amazing and your expectations a reality. Highly recommend if you’re looking for new or used car. Not a regular salesman trying to make money and sell you a car. He ca expectations a reality. Highly recommend if you’re looking for new or used car. Not a regular salesman trying to make money and sell you a car. He cares for his customers. More
by trey.higginsalves796
December 08, 2024
Albert gave us great attention and care during our recent service visit this past week. service visit this past week. More
by j
Employees Worked With
December 07, 2024
Our experience leasing a car from Mercedes-Benz of Boston dealership was exceptional, and what truly stood out was the outstanding service provided by Amel Memic. From the very beginning, Amel demonstrated p dealership was exceptional, and what truly stood out was the outstanding service provided by Amel Memic. From the very beginning, Amel demonstrated professionalism, attentiveness, and a genuine desire to ensure our needs were met. Amel went above and beyond in every aspect of the process. He was incredibly knowledgeable, patient in answering all of our questions, and made the leasing process seamless and stress-free. His friendly demeanor and attention to detail made us feel valued and confident in our decision. More
by The Christianis
