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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,115 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,115 reviews

June 07, 2025

Katrin Bassenger once again demonstrated exceptional expertise. As my third vehicle from Rusnak Arcadia, I consistently derive great satisfaction from purchasing a Mercedes-Benz. Her unwavering patience More

by Alvaro4ever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Very grateful for your help and assistance in solving my problem. Responsive employee and pleasant person in communication. My recommendation! Katrin thank you very much! More

by smirnovkaiser
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

June 05, 2025

Rusnack Mercedes Arcadia’s staff was professional, courteous and respectful during our recent purchase. I will be recommending them to my family and friends. More

by Esperanza Clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rashad Whitlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Arslanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

June 03, 2025

We like this dealership a lot. The service is amazing, they have a variety of autos, we have been clients for a long time. If we are looking for a automobile is the first place w More

by María S G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teh-Show Cheu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David help me with the app
Jun 08, 2025 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

June 02, 2025

I walked in search for a car Roberto greeted my family and I very polite and professional. Hands down the best car salesman I have encountered he was understanding of our needs and what I wanted. Explaine More

by Heidi Cabrera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Mercedes-Benz of Arcadia responded

Hi Heidi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

May 18, 2025

I was looking for a new car and was able to work with Roberto. He helped me find what I was looking for. He explained the details about the car very well and was polite and knowledgeable. Had a great exp More

by darbydesilva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Mercedes-Benz of Arcadia responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

May 17, 2025

This dealership is clean and professional, with courteous and attentive staff who were compassionate and patient. More

by M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

M responded

Each staff I came across were consistently patient and willing to help, or find someone to assist.

May 17, 2025 -

M responded

Roberto and his colleagues are top notch, extremely courteous, professional thorough, patient and compassionate. Each person I worked with appeared genuine and kind, with a sense of urgency, but with a family type demeanor that made me feel comfortable and at ease.

May 15, 2025

Luxury cars in a luxury environment and a professional friendly atmosphere. Make sure you go to this dealership before you buy. More

by Jim.digiuseppe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rashad Whitlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Hsieh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stueber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teh-Show Cheu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

May 05, 2025

I recently had the pleasure of working with Roberto Boratto at Mercedes-Benz of Arcadia, and it was truly one of the most exceptional car-buying experiences I've ever had. Roberto was not only professi More

by jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Mercedes-Benz of Arcadia responded

Hi Jeff, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

May 03, 2025

Roberto was very professional and made the whole process very easy and simple for us More

by Sef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Mercedes-Benz of Arcadia responded

Hi Sef, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

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