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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,040 Reviews
Call Dealership (253) 922-6820

1701-C Alexander Ave E

Fife, WA

98424

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3,040 Reviews of Mercedes-Benz Of Tacoma

February 02, 2024

Chris Lee is very informative and helpful and Brandon Kindle excelled customer service. I have referred other friends to the dealership. I am very happy More

by RAYSHAY
Recommend Dealer
Yes
Employees Worked With
Jose Alberto, Jose Alberto
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Feb 02, 2024 -

Mercedes-Benz Of Tacoma responded

Rayshay, we're delighted to know that Chris and Brandon provided excellent service at Mercedes-Benz of Tacoma. Thanks for referring your friends - it's the highest compliment you could give us! Enjoy your new ride!

February 02, 2024

Everybody at the dealership was extremely hospitable. I had a great experience with both the finance team as well as my sales experience with Beniah More

by NMSMITH729
Recommend Dealer
Yes
Employees Worked With
Jose Alberto, Jose Alberto
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Feb 02, 2024 -

NMSMITH729 responded

The cargo cover was missing from the car I purchased, which was a preowned vehicle. It was an important piece. I needed as a security, hides your goods while shopping and publicly parked. They were able to secure one for me, and it meant the world to me. I appreciate the team going above and beyond.

Feb 03, 2024 -

Mercedes-Benz Of Tacoma responded

Thanks for sharing about your experience with Mercedes-Benz Of Tacoma. Jose and our team appreciate your business and hope to see you again soon! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

February 01, 2024

They are easy to work with, they found the exact car we wanted, and worked with me on the price. Paperwork was easy and quick, it was a great experience. More

by ELONDON
Recommend Dealer
Yes
Employees Worked With
Brandon Kindle, Brandon Kindle
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Feb 02, 2024 -

Mercedes-Benz Of Tacoma responded

We're delighted to know you had a great experience with us at Mercedes-Benz of Tacoma! We always aim for efficiency and satisfaction in our services. Enjoy your new car, and thank you for the review!

February 01, 2024

Good vibe. Knowledgable and helpful staff. Clean. Took a bit longer than I would have preferred, but that is my only constructive feedback. Good experience. More

by SHAWNVI
Recommend Dealer
Yes
Employees Worked With
Jose Alberto, Jose Alberto
Report | Print
Feb 02, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you for the review. We're glad you had an overall positive experience and found our team knowledgeable. Your feedback about the wait time is much appreciated and we will certainly keep it in mind for future improvements. Thanks again! - Mercedes-Benz of Tacoma

January 30, 2024

The salesman needs more training I have bought 4 vehicles from this dealership and the salesman was by far the worst however what made the experience better was Brandon and Liz More

by KLWNW
Recommend Dealer
Yes
Employees Worked With
I worked with Liz and Brandon
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Jan 30, 2024 -

Mercedes-Benz Of Tacoma responded

Hi KL! We appreciate your feedback and we're glad to know that Brandon and Liz were able to enhance your experience at Mercedes-Benz of Tacoma. We'll take note of the areas where improvement is needed. Thanks for choosing us again!

January 30, 2024

Oscar was great however they did not vacuum the car or properly wash the car as they advertise. More

by Victoria.stairs
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna, Oscar Cerna
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Jan 31, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Mike Ruch Service Manager mikeruch@looklarson.com

January 26, 2024

Amazing sales experience with Brandon and Tomari! Financing went smoothly as well! We are repeat customers and will remain loyal to the brand and dealership! More

by kdorroh
Recommend Dealer
Yes
Employees Worked With
Tomari Bates, Tomari Bates
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Jan 28, 2024 -

Mercedes-Benz Of Tacoma responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that Brandon and Tomari were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Mike Ruch Service Manager mikeruch@looklarson.com

January 26, 2024

It was like first class experience Staff is very excellent and knowledgeable in what they do. They treated me like royalty More

by MAURANIKKY88
Recommend Dealer
Yes
Employees Worked With
Benaiah Ellington, Benaiah Ellington
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Jan 28, 2024 -

Mercedes-Benz Of Tacoma responded

It's fantastic to hear that our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Mike Ruch Service Manager mikeruch@looklarson.com

January 25, 2024

Great team got in and out quickly Sales team was great new what we were looking for. More

by da-buchanan
Recommend Dealer
Yes
Employees Worked With
Jose Alberto, Jose Alberto
Report | Print
Jan 25, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you for the five-star review and kind words about our sales team at Mercedes-Benz of Tacoma! We'll see you next time!

January 25, 2024

I had an issue with my AMG. Alex took care of it. Constantly keep me updated on progress. More

by Nana_schroeder1
Recommend Dealer
Yes
Employees Worked With
Alex. She's incredible
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Jan 26, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you for the 5-star rating! We're pleased to hear that Alex took care of the issue with your AMG and kept you updated on the progress at Mercedes-Benz of Tacoma!

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