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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,040 Reviews

1701-C Alexander Ave E

Fife, WA

98424

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3,040 Reviews of Mercedes-Benz Of Tacoma

February 06, 2024

Vlad helped me find the van I needed and did a great job seeing the sale through from start to finish. Excellent communication throughout the process, efficient and friendly. More

by SEANTMCGANN
Recommend Dealer
Yes
Employees Worked With
Vlad Lala
Feb 07, 2024 -

Mercedes-Benz Of Tacoma responded

Sean, Thanks for sharing about your experience with Mercedes-Benz Of Tacoma. Vlad and our team appreciate your business and hope to see you again soon! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

February 06, 2024

Fast reliable friendly service The mechanic who worked on my car did a good review of maintenance i needed More

by PDXROBOCAT
Recommend Dealer
Yes
Employees Worked With
Liz
Feb 07, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to share your thoughts on working with Liz and our team. We're glad to hear we delivered such a great experience! Mike Ruch Service Manager mikeruch@looklarson.com

February 05, 2024

Friendly, professional Always attentive, helpful, good customer service, take care of us whenever we need it quick. They always send us a quote in a timely manner, before they actually start working on th More

by SGOLYAKA
Recommend Dealer
Yes
Employees Worked With
Victoria
Feb 05, 2024 -

Mercedes-Benz Of Tacoma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Victoria met your expectations. Thank you for choosing Mercedes-Benz Of Tacoma, we look forward to having you as a valued customer for many years to come! Mike Ruch Service Manager mikeruch@looklarson.com

February 05, 2024

The entire transaction was so smooth and Tomari the sales guy was excellent too he even came in on his day off More

by HEATHMAX1
Recommend Dealer
Yes
Employees Worked With
Jose Alberto, Jose Alberto
Feb 06, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you so much for choosing Mercedes-Benz Of Tacoma! Please let Jose or our team know if we can be of any more assistance! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

February 04, 2024

It was such a great experience. The best He is kind and very satisfied I want to buy a car again next time More

by MS4286
Recommend Dealer
Yes
Employees Worked With
Jose Alberto, Jose Alberto
Feb 05, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Mercedes-Benz Of Tacoma! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

February 04, 2024

Chris Lee is very helpful I have referred other friends to the dealership. I am going to buy again Chris Lee More

by MS4286
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lee
Feb 05, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you for choosing Mercedes-Benz Of Tacoma. Your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

February 03, 2024

Had a great experience with Jacob fern. .. good and competent salesman Helped us get the pig in hybrid that we wanted More

by TEDNEAL
Recommend Dealer
Yes
Employees Worked With
Jose Alberto, Jose Alberto
Feb 05, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz Of Tacoma. Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

February 02, 2024

Actually I have noticed another issue with my van since I picked it up from your service center More

by CONTACT18
Recommend Dealer
No
Feb 05, 2024 -

Mercedes-Benz Of Tacoma responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. SERVICE: Brittany Kuranko Service Manager brittanykuranko@looklarson.com

February 02, 2024

Lack of recognition when I arrived both when I dropped off car and came back to pick up. Another rep helped me at checkout to explain the charges and service. Overall I didn't feel the value of excellent More

by erg58
Recommend Dealer
No
Employees Worked With
Monica Saechao, Monica Saechao
Feb 05, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. SERVICE: Brittany Kuranko Service Manager brittanykuranko@looklarson.com

February 02, 2024

Luke Stansfield is fantastic to work with. Straightforward honest and always helpful. :) :) :) More

by TRAVIS71
Recommend Dealer
Yes
Employees Worked With
Luke Stansfield, Luke Stansfield
Feb 02, 2024 -

Mercedes-Benz Of Tacoma responded

We really appreciate you taking the time to leave Mercedes-Benz of Tacoma this awesome review, thank you!

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