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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,043 Reviews
Call Dealership (253) 922-6820

1701-C Alexander Ave E

Fife, WA

98424

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3,043 Reviews of Mercedes-Benz Of Tacoma

February 07, 2024

Communication was great. But vehicle was not fixed and does not operate like it did before we brought it in. Technician did some to it that caused it malfunctioning. We paid More

by PBRONITSKIY
Recommend Dealer
No
Employees Worked With
Victoria
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Feb 11, 2024 -

Mercedes-Benz Of Tacoma responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

February 06, 2024

Difficult Filed a recall claim and no one could process the recall claim in a timely and competent matter More

by RALPHGARLINGTON
Recommend Dealer
No
Employees Worked With
Monica Saechao, Monica Saechao
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Feb 09, 2024 -

Mercedes-Benz Of Tacoma responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Ralph, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

February 06, 2024

It was a good experience. Everyone was friendly and helpful I enjoyed my car buying experience More

by JELLOKITTY5
Recommend Dealer
Yes
Employees Worked With
Emil Zakhrabov, Emil Zakhrabov
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Feb 07, 2024 -

Mercedes-Benz Of Tacoma responded

Wow! Thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime! Mike Ruch Service Manager mikeruch@looklarson.com

February 06, 2024

Vlad helped me find the van I needed and did a great job seeing the sale through from start to finish. Excellent communication throughout the process, efficient and friendly. More

by SEANTMCGANN
Recommend Dealer
Yes
Employees Worked With
Vlad Lala
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Feb 07, 2024 -

Mercedes-Benz Of Tacoma responded

Sean, Thanks for sharing about your experience with Mercedes-Benz Of Tacoma. Vlad and our team appreciate your business and hope to see you again soon! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

February 06, 2024

Fast reliable friendly service The mechanic who worked on my car did a good review of maintenance i needed More

by PDXROBOCAT
Recommend Dealer
Yes
Employees Worked With
Liz
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Feb 07, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to share your thoughts on working with Liz and our team. We're glad to hear we delivered such a great experience! Mike Ruch Service Manager mikeruch@looklarson.com

February 05, 2024

Friendly, professional Always attentive, helpful, good customer service, take care of us whenever we need it quick. They always send us a quote in a timely manner, before they actually start working on th More

by SGOLYAKA
Recommend Dealer
Yes
Employees Worked With
Victoria
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Feb 05, 2024 -

Mercedes-Benz Of Tacoma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Victoria met your expectations. Thank you for choosing Mercedes-Benz Of Tacoma, we look forward to having you as a valued customer for many years to come! Mike Ruch Service Manager mikeruch@looklarson.com

February 05, 2024

The entire transaction was so smooth and Tomari the sales guy was excellent too he even came in on his day off More

by HEATHMAX1
Recommend Dealer
Yes
Employees Worked With
Jose Alberto, Jose Alberto
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Feb 06, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you so much for choosing Mercedes-Benz Of Tacoma! Please let Jose or our team know if we can be of any more assistance! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

February 04, 2024

It was such a great experience. The best He is kind and very satisfied I want to buy a car again next time More

by MS4286
Recommend Dealer
Yes
Employees Worked With
Jose Alberto, Jose Alberto
Report | Print
Feb 05, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Mercedes-Benz Of Tacoma! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

February 04, 2024

Chris Lee is very helpful I have referred other friends to the dealership. I am going to buy again Chris Lee More

by MS4286
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lee
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Feb 05, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you for choosing Mercedes-Benz Of Tacoma. Your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

February 03, 2024

Had a great experience with Jacob fern. .. good and competent salesman Helped us get the pig in hybrid that we wanted More

by TEDNEAL
Recommend Dealer
Yes
Employees Worked With
Jose Alberto, Jose Alberto
Report | Print
Feb 05, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz Of Tacoma. Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

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