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Mercedes-Benz Of Tacoma
Fife, WA
3,040 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,040 Reviews of Mercedes-Benz Of Tacoma
Verified Customer
January 25, 2024
Great job all the way around. Thank you ~ the service department did an excellent job communicating with me all the way along the appointment. Thank you ~ the service department did an excellent job communicating with me all the way along the appointment. More
by annettec
Employees Worked With
my service rep was great but not sure of her name
January 24, 2024
This is Mercedes dealership. One of the top luxury brands. But they charge 3 % for credit card. I didn't bring my checkbook with me. I have to return the next day to write a chec One of the top luxury brands. But they charge 3 % for credit card. I didn't bring my checkbook with me. I have to return the next day to write a check. That caused me lot of inconvenience. The communication was very bad this time. I was supposed to pick up my suv on Saturday, no one from dealer called. I called few times , lady picked the phone n said she didn't know anything about my suv but will find out, she never called back. The service dept was closed on Sunday. On Monday late evening my service rep called. Not happy with car wash. I have a moonroof it wasn't cleaned at all. More
by GHALANKAR
Employees Worked With
Oscar Cerna, Oscar Cerna
January 21, 2024
Best services speed and communication, Love it, I give it a A+will come back again soon for buy gls450 black brown amg 7 seater thx. it a A+will come back again soon for buy gls450 black brown amg 7 seater thx. More
by LUXE16889
Employees Worked With
Chris Lee, Scott Gerard, Jordan Delong, Arnie Manansala, Tomari Bates, Delrico Smith, Jared Grant, Jacob Fearn, Victor Caraman, Benaiah Ellington
January 20, 2024
Welcoming, helpful and excellent customer service Whole staff is quick responsive and attentive. Good communication and guidance as well. staff is quick responsive and attentive. Good communication and guidance as well. More
by SATWANTSANDHU18
Employees Worked With
Benaiah Ellington, Benaiah Ellington
January 20, 2024
Ordered a vehicle and it came without an important option, but had 4 options I hadn't ordered so I'd say the attention to order detail was lacking. Just found another missing option, thus the revised option, but had 4 options I hadn't ordered so I'd say the attention to order detail was lacking. Just found another missing option, thus the revised rating. More than happy to sit down and review the process to resolve the issue. More
by MARC.MEANS
Employees Worked With
Arnie Manansala
