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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,040 Reviews
Call Dealership (253) 922-6820

1701-C Alexander Ave E

Fife, WA

98424

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3,040 Reviews of Mercedes-Benz Of Tacoma

July 06, 2023

Luke and the other Staff members are always helpful and professional. Truly a pleasure to work with them. More

by 1KNOPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Saechao, Luke Stansfield, Liz Davis
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Jul 06, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for the positive feedback! We're glad to hear that Luke and our team at Mercedes-Benz of Tacoma provided helpful and professional service. It was a pleasure working with you, too! Have a great day!

July 05, 2023

Very pleased with the processional and friendly team at Mercedes-Benz Tacoma. They made the car sales process a breeze, without the pressure and provided flexible options both in car selection and financin More

by STEPTHAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lee, Scott Gerard, Emil Zakhrabov
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Jul 05, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for the great review! We're glad to hear that our team at Mercedes-Benz of Tacoma made your car buying experience smooth and pressure-free. We appreciate your recommendation and hope you enjoy your new vehicle! Drive safely!

July 05, 2023

Customer service was amazing, The salesman were so nice and kind and genuine They were so swift More

by JBOLES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Delong, Emil Zakhrabov, Tomari Bates, Delrico Smith, Victor Caraman
Report | Print
Jul 06, 2023 -

Mercedes-Benz Of Tacoma responded

This review means more to our team than you know! Thank you for being a loyal customer! - Mercedes-Benz of Tacoma

July 04, 2023

Liz in the Fife Mercedes Service Department is so efficient, kind, knows her customers, amazing customer service and I always know when I work with her, the job will get done and get done 100% every More

by kaci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna also deserves recognition!, Liz Davis
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Jul 05, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for the amazing review, Kaci! We're so glad to hear that Liz and Oscar provided you with such exceptional service at Mercedes-Benz of Tacoma. Our team always strives to keep our customers happy. We truly appreciate your kind words and will pass along your feedback. Have a fantastic day!

July 02, 2023

Entire process was very easy with zero pressure. Enjoyed meeting everyone that assisted with our purchase. More

by LEE-32
Recommend Dealer
Yes
Employees Worked With
Tibou , Scott Gerard, Jose Alberto
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Jul 03, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you, Lee, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

July 01, 2023

Long wait. Service area was busy. Once we were served, agent was knowledgeable and efficient. More

by strike-three
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Givanni Signorino, Emil Zakhrabov, Givanni Signorino
Report | Print
Jul 03, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz Of Tacoma to be a positive one. Please don't hesitate to reach out if you need anything else. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

June 30, 2023

The appointment was punctual and finished on time. Everything was explained in detail. Everyone was friendly and forthcoming. More

by DIGGIE10
Workmanship
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna
Report | Print
Jun 30, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for the positive review! We are delighted to hear that your experience at Mercedes-Benz of Tacoma was seamless, and our team delivered exceptional service. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Have a great ride!

June 30, 2023

Left 2 different messages for the device advisor with no response back, left message with the service department again with no response back More

by BELEMONS
Recommend Dealer
No
Employees Worked With
Chad Verginia, Chad Verginia
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Jul 06, 2023 -

Mercedes-Benz Of Tacoma responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

June 30, 2023

Awesome job on Alex of communication and customer service. Service also did good just forgot to reset the B7 maintenance display. Overall very satisfied. More

by MHYKE7CRUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Kalliainen
Report | Print
Jul 03, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for the review! We're glad to hear that Alex provided excellent communication and customer service. We appreciate your feedback and hope you'll reach out if you have any concerns to share with us. Have a great day! - Mercedes-Benz of Tacoma

June 28, 2023

They were thorough And checked everything to see why our motorhome failed to start on a few occasions. We will remember the great service. More

by targetelseth
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon Kindle, Randy Allen, Chad Verginia
Report | Print
Jun 29, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for the positive review! We're glad to hear that our team at Mercedes-Benz of Tacoma could assist with your motorhome. We appreciate your business and hope to see you again in the future!

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