Mercedes-Benz Of Tacoma

Great Service The staff was great to work with. The whole process was smooth. Chris Less was very nice and friendly and overall the process was easy. The staff was great to work with. The whole process was smooth. Chris Less was very nice and friendly and overall the process was easy. More

Convenient Dropped off my car for service as scheduled and the loaner was ready to go. Returned the loaner and picked up my car as scheduled. No issues and nice Dropped off my car for service as scheduled and the loaner was ready to go. Returned the loaner and picked up my car as scheduled. No issues and nice staff. More

Professionals I had a nagging problem that couldn't be found right away, but when it came back they were very receptive and finally fixed the problem, making sure I I had a nagging problem that couldn't be found right away, but when it came back they were very receptive and finally fixed the problem, making sure I was satisfied. More

Thank you, Korey Guidry! I appreciate the hospitality and kindness you provided. And to the Technician, Ashton Karp, thank you for working on my Mercedes! kindness you provided. And to the Technician, Ashton Karp, thank you for working on my Mercedes! More

An awesome Mercedes Experience! We had a wonderful and a 5 star experience the minute we parked our car in front of the Tacoma Mercedes dealership. All the staff were very profession We had a wonderful and a 5 star experience the minute we parked our car in front of the Tacoma Mercedes dealership. All the staff were very professional, knowledgeable and at our service all the time. We felt like this the way it should when you go to purchase a car like Mercedes! We thank each and every employee who we met there during our time in the dealership for making our first Mercedes Benz purchase a memorable one to cherish forever! Thank you Tacoma dealership. More

Did not Fix. We brought our 2011 ML350 in for the our "A" service and advised the service advisor that the left rear break light was out and asked them to replace We brought our 2011 ML350 in for the our "A" service and advised the service advisor that the left rear break light was out and asked them to replace it. When we paid the bill I check the paperwork and it said that the break light had been replaced and the warning was no longer coming on. When we were over half way home my wife noticed the warning light was still on and the light was not working. I expect better service from a luxury car dealer. More

Excellent Service The last few years I haven't been very pleased with the service at Tacoma Mercedes. I guess there wasn't much experience around or maybe some just di The last few years I haven't been very pleased with the service at Tacoma Mercedes. I guess there wasn't much experience around or maybe some just didn't want to be there. Any how I dreaded stopping in for my annual oil change and recommended service. This year was a totally different experience. From the time I walked in it felt like people were genuinely wanting to help and nice to talk to, and Korey was kind and patient with me which in turn made me feel comfortable handing my keys over to him. Take care of this young man he’s a winner. More

washing and vacum I asked if the CLK500 was washed an vacumed?? was assured it was, well not done!! my son picked up the car and if course he didn't notice. I do apprec I asked if the CLK500 was washed an vacumed?? was assured it was, well not done!! my son picked up the car and if course he didn't notice. I do appreciate the attention to detail and the work that's done. I have 3 Mercedes which I always bring to you for service. next time I just want my car washed and vacuumed. Thank you Sara kooley More

Recall of Air Bags The building is beautiful and as busy as they are they make you feel comfortable. Excellent service and well organized. Thank You for your service. The building is beautiful and as busy as they are they make you feel comfortable. Excellent service and well organized. Thank You for your service. More

Awesome experience I felt very comfortable going to this dealership by myself to buy a ca, I was treated with the utmost respect by everyone involved in my purchase of I felt very comfortable going to this dealership by myself to buy a ca, I was treated with the utmost respect by everyone involved in my purchase of my first Mercedes More