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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,040 Reviews

1701-C Alexander Ave E

Fife, WA

98424

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3,040 Reviews of Mercedes-Benz Of Tacoma

December 02, 2023

Awesome! The dealership looked great, service was fast and everyone was courteous. The prices seemed reasonable More

by BUSOLAANDBODE
Recommend Dealer
Yes
Employees Worked With
Elizabeth Davis
Dec 02, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz Of Tacoma, we look forward to having you as one of our valued customers for many more years to come! Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 02, 2023

I have had multiple experiences, some good some bad, not able to answer your question without know which service experience you are requesting. More

by TRENT16
Recommend Dealer
Yes
Employees Worked With
Givanni Signorino, Givanni Signorino
Dec 02, 2023 -

Mercedes-Benz Of Tacoma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 02, 2023

Overall very pleased with the service. It was my first time using the service department. I arrived early for my 2pm appointment and at first it was a ghost town. Although early no one the More

by rwest63@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Luke Stansfield, Luke Stansfield
Dec 02, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 02, 2023

Outstanding Excellence because of Mr Stansfield. He is the Best. It's the only MB dealership I will go to . More

by HOTAIRPAIR
Recommend Dealer
Yes
Employees Worked With
Luke Stansfield, Luke Stansfield
Dec 02, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you so much for your excellent review! We are so glad that Luke had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz Of Tacoma to be a positive one. Please don't hesitate to reach out if you need anything else. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 02, 2023

Very easy to work with. Appreciated the availability of a loaner car that was like my car. More

by Jimbelinda
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna, Oscar Cerna
Dec 02, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 02, 2023

I was warmly greeted and the dealership is always clean and inviting. The service itself was conducted in an efficient and effective way. More

by MJHARDY192217
Recommend Dealer
Yes
Employees Worked With
Luke Stansfield, Luke Stansfield
Dec 02, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz Of Tacoma. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 01, 2023

I loved my experience with them everyone worked so hard to make sure everything is good, everyone was really nice and sweet. Benaiah and Tyler helped me a lot I really appreciate everything they did. They More

by GHADA.ALSAQI8722
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benaiah Ellington, Jose Alberto, Benaiah Ellington
Dec 02, 2023 -

Mercedes-Benz Of Tacoma responded

Thanks, Ghada, for your feedback on your recent visit to Mercedes-Benz Of Tacoma. It's great to hear that Benaiah and Tyler were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

November 30, 2023

comfortable,professional,convenient Kindly staff,comfort costumer zone Great experience for service, great customer service Friendly person,great job More

by L3909
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna, Oscar Cerna
Nov 30, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz Of Tacoma. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

November 30, 2023

You failed me. I paid you well for not knowing the easy answer like you should have. More

by LOUISWATKINS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Kindle, Oscar Cerna, Monica Saechao, Emil Zakhrabov, Jose Alberto, Luke Stansfield, Liz Davis, Givanni Signorino, Alex Kalliainen, Randy Allen
Dec 05, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. SALES: Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com SERVICE: Brittany Kuranko Service Manager brittanykuranko@looklarson.com

November 29, 2023

This was a great experience. Oscar was fantastic. I look forward to interacting with him for my next visit. More

by ALIMODARRES
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna, Oscar Cerna
Nov 29, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for choosing Mercedes-Benz Of Tacoma. Your feedback and rating mean a lot to us. We're glad Oscar was able to help, and we hope to see you again! Brittany Kuranko Service Manager brittanykuranko@looklarson.com

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