Mercedes-Benz Of Tacoma

Elizabeth is always organized and ready every time I bring my automobile in for service. She is a pleasure to work with. I have a choice of which Mercedes dealership I go to for service. I choose Larsen bring my automobile in for service. She is a pleasure to work with. I have a choice of which Mercedes dealership I go to for service. I choose Larsen at Tacoma because of the service provided by Elizabeth and her team. More

Good service and timely Good service and timely attention to detail with service done on time to detail with service done on time More

Battery change total came out to 800 dollars. You never told me the price of the service prior to changing the battery. The least you can do is tell the customer the estimated cost beforehand. You never told me the price of the service prior to changing the battery. The least you can do is tell the customer the estimated cost beforehand. More

They failed to provide car title to the bank They said that they didn't have title so bank couldn't issue me the check without title that they didn't have title so bank couldn't issue me the check without title More

Very professional and knew everything about my car. Took care of me and my family before.leaving the dealership. Took care of me and my family before.leaving the dealership. More

Oscar is terrific but communication as well as the phone system at dealership needs to improve. If my vehicle is done and you're requesting this survey, I've heard nothing from dealership. That would be emb system at dealership needs to improve. If my vehicle is done and you're requesting this survey, I've heard nothing from dealership. That would be embarrassing for dealership More

Yeah, this is the first time I was very disappointed with my service to apply two tires. I arrived at 7:30 in the morning I had to get a rental. I had to get a car later they kept my car overnight. There was my service to apply two tires. I arrived at 7:30 in the morning I had to get a rental. I had to get a car later they kept my car overnight. There was no washing vacuum of the car, the it was very poor I'm not had that kind of experience before and so I'm I'm disappointed More

Friendly, courteous and caring. Had a wonderful experience. The work on the car was completed earlier than quoted. The coffee and snacks are a big plus. Had a wonderful experience. The work on the car was completed earlier than quoted. The coffee and snacks are a big plus. More

Good Very thorough service, took longer than expected but the service was good Will come back the service was good Will come back More

Clean, efficient and welcoming. Highly recommend Mercedes-Benz of Tacoma for be very customer oriented. Highly recommend Mercedes-Benz of Tacoma for be very customer oriented. More