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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,040 Reviews
Call Dealership (253) 922-6820

1701-C Alexander Ave E

Fife, WA

98424

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3,040 Reviews of Mercedes-Benz Of Tacoma

December 25, 2023

He was very kind to take us earlier than our schedule. He was very professional and friendly. More

by KHADEM
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna, Oscar Cerna
Report | Print
Dec 26, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for choosing Mercedes-Benz Of Tacoma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 24, 2023

Extraordinarily and beyond grateful for Jacob He was patient, thoughtful, and kind. Helpful, smart and nice More

by SUSIEP707
Recommend Dealer
Yes
Employees Worked With
Jordan Delong, Jordan Delong
Report | Print
Dec 27, 2023 -

Mercedes-Benz Of Tacoma responded

Thanks for your feedback on your recent visit to Mercedes-Benz Of Tacoma. It's great to hear that we were able to assist you and that you had such a positive experience. Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

December 24, 2023

Despite taking 1 month of keeping my van, they couldn't resolve the problem. And stating there is no problem, so why you keep that long? It is contradictory. Don't trust them More

by HAKTANB
Recommend Dealer
No
Report | Print
Dec 29, 2023 -

Mercedes-Benz Of Tacoma responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 23, 2023

Professional from the beginning. Tyler did everything possible to find the right vehicle for my businesses needs and arnie was expeditious and fair on the financing end More

by SHANEJ0
Recommend Dealer
Yes
Employees Worked With
Tyler and arnie
Report | Print
Dec 26, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz Of Tacoma. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 23, 2023

He was courteous, timely, and when he discovered, I was going to wait for six hours for my car. He got a shuttle for me, which was very very helpful. More

by EHEMMAN11
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna, Oscar Cerna
Report | Print
Dec 26, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 23, 2023

One issue after another! Even the final attempt to correct all the previous failures was mismanaged. Contacted general manager and no return phone call More

by Elissa.moore14
Recommend Dealer
No
Employees Worked With
Monica Saechao, Monica Saechao
Report | Print
Dec 29, 2023 -

Mercedes-Benz Of Tacoma responded

Providing a positive experience is our top priority, Elissa, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 23, 2023

Quick and easy drop off, friendly and helpful service advisor and provided an estimate for repairs as asked. More

by elocam
Recommend Dealer
Yes
Report | Print
Dec 26, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 23, 2023

Oscar was pleasant to work with. He answered all my questions and was extremely kind. More

by CZFARRAH
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna, Oscar Cerna
Report | Print
Dec 27, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for the 5-star rating! We're delighted to hear that Oscar provided you with excellent service at Mercedes-Benz of Tacoma. We look forward to serving you again! Safe travels!

December 23, 2023

Good experience. In addition to Service B performed, also corrected recall and troublrshot a unrelated issue. Rescheduled warranty issue. Service Advisor was competen More

by MMONECK
Recommend Dealer
Yes
Employees Worked With
Alexandria
Report | Print
Dec 26, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz Of Tacoma. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

December 23, 2023

Everyone was very friendly! I really enjoyed my interactions with Oscar, he was extremely helpful and had a great sense of humor. More

by homebrewpub
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna, Oscar Cerna
Report | Print
Dec 27, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for the 5-star rating! We're glad to know you had a positive experience with our team and Oscar at Mercedes-Benz of Tacoma. We look forward to serving you again! Have a great ride!

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