Mercedes-Benz Of Tacoma

Excellent! Liz Davis was my representative at Mercedes of Seattle. Once I found out she was working at Mercedes of Tacoma. I immediately decided to bring my car Liz Davis was my representative at Mercedes of Seattle. Once I found out she was working at Mercedes of Tacoma. I immediately decided to bring my car to her for servicing. It is great to be working with her again! More

If the dealership would have kept up with their promise of a two hour wait, I would have given them a 5. of a two hour wait, I would have given them a 5. More

I had the car in for service, but the battery couldn't keep a charge after I got it back. So we took it back in and they replaced the battery keep a charge after I got it back. So we took it back in and they replaced the battery More

When I went to pick up my car I was essentially ignored by the service people sitting at the service desk. Also, was very surprised by the credit card swipe fee that was added to the bill by the service people sitting at the service desk. Also, was very surprised by the credit card swipe fee that was added to the bill More

Did not figured out when I mentioned at the first time. I had to visit second and let them know. And dealer said that I need to purchase new tire. I had to visit second and let them know. And dealer said that I need to purchase new tire. More

Liz went above and beyond for me. I really enjoyed working with her and her knowledge. Liz deserves a raise! I really enjoyed working with her and her knowledge. Liz deserves a raise! More

Excellent as always All required work done in a timely manner Thank you for the service manner Thank you for the service More

Was great I dropped off the car and Alex was very nice she gave me a left home and when I came to pick up the car was ready with no delay , she was a pleasant person she gave me a left home and when I came to pick up the car was ready with no delay , she was a pleasant person More

Alex kept me informed throughout the repair. Tom went for a drive with me so we could understand the issue better. Tom went for a drive with me so we could understand the issue better. More

Troy came out and greeted us when we came in for a part. He showed us how water pump and tensioner bearings were worn out. Parts Dept was excellent. Alex took care to get us home with a Lyft rideshare while He showed us how water pump and tensioner bearings were worn out. Parts Dept was excellent. Alex took care to get us home with a Lyft rideshare while we left our e320 for further emergency repairs. They worked it in promptly and your organization was well represented by earnest, professional and courteous people. More