Mercedes-Benz Of Tacoma

Slow, late, underwhelming. Larson autogroup should not have the Mercedes Benz franchise, they do a terrible job across all of their locations and damage the Mercedes brand. Larson autogroup should not have the Mercedes Benz franchise, they do a terrible job across all of their locations and damage the Mercedes brand. More

Very friendly and helpful! I will refer to others with my experience and back to anytime I will refer to others with my experience and back to anytime More

We had a great experience purchasing our new car at Mercedes Benz of Tacoma. Chris Lee was great and he was very helpful throughout the process. We had a great experience working with him and the entir Mercedes Benz of Tacoma. Chris Lee was great and he was very helpful throughout the process. We had a great experience working with him and the entire process was very smooth. We had a custom order and Chris kept us updated with everything throughout. He had prepared all the paperwork before we arrived and demonstrated us all the features perfectly. We highly recommend him and this dealership. More

I always have a great experience. Oscar was very nice and polite I appreciated Oscar for keeping up updated Oscar was very nice and polite I appreciated Oscar for keeping up updated More

Sophia was very polite and helpful with the experience. The service department corrected recall very quickly The service department corrected recall very quickly More

Luke was not only polite and professional, he was very helpful and explained everything in details plus video. He was prompt and he was extremely kind. I was extremely please working with him. He made eve helpful and explained everything in details plus video. He was prompt and he was extremely kind. I was extremely please working with him. He made everything easy and pleasant. Excellent experience overall. More

Friendly, knowledgeable and courteous He was informative and accommodating. He provided information while my car being serviced on regular bases. and accommodating. He provided information while my car being serviced on regular bases. More

Excellent service and great communication Clear communication of the issue and timeline for repairs. Luke went above and beyond to book a loaner car and explain the features. Super convenient. communication of the issue and timeline for repairs. Luke went above and beyond to book a loaner car and explain the features. Super convenient. More

Efficient, friendly, professional Drop off was easy and quick, dealership let me know when my car was ready for pick up- ahead of schedule. I appreciate the reminders that I received prior to my repair app quick, dealership let me know when my car was ready for pick up- ahead of schedule. I appreciate the reminders that I received prior to my repair appointment. Seems like a very organized service department! More

Desk lady was not that kind or friendly. Also, 3% credit card fee was Ridiculous.. this in 2024 Who not using credit card? Also, 3% credit card fee was Ridiculous.. this in 2024 Who not using credit card? More