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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,040 Reviews

1701-C Alexander Ave E

Fife, WA

98424

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3,040 Reviews of Mercedes-Benz Of Tacoma

January 15, 2024

Well, things started out a little slow due to a backlog in the shop and parts. However, once everything got sorted out. The work was completed and my car was like new. More

by richj1963.rj
Recommend Dealer
Yes
Employees Worked With
Alexa.
Jan 15, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you, Rich, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Ruch Service Manager

January 15, 2024

Prompt and responsive All interactions were positive and customer centric The service advisor went above and beyond with every interaction More

by AMANDADKIRILENKO
Recommend Dealer
Yes
Employees Worked With
Luke Stansfield, Luke Stansfield
Jan 15, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you, Amanda, for choosing Mercedes-Benz Of Tacoma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Ruch Service Manager

January 15, 2024

Amazing visit! !!! They are the best! I would recommend this dealership to anyone! Thank you for being so attentive to my needs More

by sarahvolz
Recommend Dealer
Yes
Employees Worked With
Monica Saechao, Monica Saechao
Jan 15, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you, Sarah, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Ruch Service Manager

January 15, 2024

Luke was attentive to my needs and was able to go an extra mile to make sure all my needs were met. Kudos to him. More

by JDIRWAYI
Recommend Dealer
Yes
Employees Worked With
Luke Stansfield, Luke Stansfield
Jan 15, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you for choosing Mercedes-Benz Of Tacoma. Your feedback and rating mean a lot to us. We're glad Luke was able to help, and we hope to see you again! Mike Ruch Service Manager

January 15, 2024

Very helpful and professional Luke was very professional, caring, helpful, understanding what the customer needs. He's the best customer service I've ever got from the Mercedes-Benz dealership. More

by THILALILANANH
Recommend Dealer
Yes
Employees Worked With
Luke Stansfield, Luke Stansfield
Jan 15, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to share your thoughts on working with Luke and our team. We're glad to hear we delivered such a great experience! Mike Ruch Service Manager

January 15, 2024

Scammed I was pretty much scammed at all angles I was pretty much scammed at all angles, from the repair to the contract More

by marcyanez.yanez
Recommend Dealer
No
Jan 18, 2024 -

Mercedes-Benz Of Tacoma responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. SERVICE: Brittany Kuranko Service Manager brittanykuranko@looklarson.com

January 15, 2024

I came to one appointment late and one appointment I arrived on the wronge day. I was seen on both days!!! Thank you!!! More

by m.d.26206
Recommend Dealer
Yes
Employees Worked With
Liz!!!
Jan 15, 2024 -

Mercedes-Benz Of Tacoma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz Of Tacoma! Mike Ruch Service Manager

January 15, 2024

As always when I come there I'm treated like I have a brand new car even though that it is a older vehicle I am treated with the same respect as people with new cars the service is top-notch the quality More

by JCARL947
Recommend Dealer
Yes
Employees Worked With
Lynn Davis
Jan 15, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz Of Tacoma to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Ruch Service Manager

January 15, 2024

Great customer service Liz is always awesome. She has taken care of me since 2016. More

by JULIELOVEJOY
Recommend Dealer
Yes
Employees Worked With
Liz
Jan 16, 2024 -

Mercedes-Benz Of Tacoma responded

Thanks for sharing your thoughts about your experience with Liz here at Mercedes-Benz Of Tacoma. We appreciate your business and hope to see you again soon! Mike Ruch Service Manager

January 15, 2024

It wasn't a bad experience, but for buying a luxury car, I've had better experiences buying cheaper cars. Little things like offering to install plates. Installed them myself. More

by RQUINTUS
Recommend Dealer
Yes
Employees Worked With
Jordan Delong, Jordan Delong
Jan 16, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

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