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Mercedes-Benz Of Tacoma

Name: Mercedes-Benz Of Tacoma
Address: 1701-C Alexander Ave E, Fife, WA, 98424, US
Telephone: (253) 922-6820
Rating: 4.4

4.4

3,040 Reviews

1701-C Alexander Ave E, Fife, Washington 98424

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Sales: (253) 922-6820

Call (253) 922-6820

Mercedes-Benz Of Tacoma

Fife, WA

4.4

3,040 Reviews

Call Dealership (253) 922-6820

1701-C Alexander Ave E

Fife, WA

98424

Directions

4.4

3,040 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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customer service make appointment helpful loan repair loaner car sales person service department

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3,040 Reviews of Mercedes-Benz Of Tacoma

January 14, 2024

SERVICE VISIT

Fast Service was had. . Alex Kalliainen, took care of everything, the wheel was clean and new tire balanced, Thank You! . Alex Kalliainen, took care of everything, the wheel was clean and new tire balanced, Thank You! More

by TJONASON

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Alex Kalliainen

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Jan 15, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you for choosing Mercedes-Benz Of Tacoma. We look forward to having you as one of our valued customers for many more years to come! Mike Ruch Service Manager

January 14, 2024

SERVICE VISIT

Alex is always amazing to deal with. Give her a raise Alex is xxxxing awesome Give her a raise Alex is xxxxing awesome More

by storminator60

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Alex

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Jan 16, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alex and our team, and we look forward to working with you again. Mike Ruch Service Manager

January 14, 2024

SALES VISIT - USED

I was very happy working with Victor. All of my needs were met. I hope to purchase here again! All of my needs were met. I hope to purchase here again! More

by MONIQUE.JESSE

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Victor Caraman, Victor Caraman

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Jan 15, 2024 -

Mercedes-Benz Of Tacoma responded

It's great to hear that Victor was able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz Of Tacoma! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

January 14, 2024

SERVICE VISIT

They did what was needed and were helpful Quick and treat me great very professional me great very professional More

by cummingsalaska1

Verified Customer

Recommend Dealer

Yes

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Jan 15, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you for choosing Mercedes-Benz Of Tacoma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Ruch Service Manager

January 14, 2024

SERVICE VISIT

Loaner car took time to assign due to lack of available vehicles. Appears more staffing is needed to assist in prompt attention to customer needs. vehicles. Appears more staffing is needed to assist in prompt attention to customer needs. More

by robertkiga

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Liz. Davis is great. Seems like dealership needs additional staffing.

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Jan 15, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you for the words of advice. We look forward to sharing your comments with them. Please don't hesitate to let us know if we can be of further assistance. Mike Ruch Service Manager

January 14, 2024

SERVICE VISIT

Attentive to our needs. And kept their promises Quality of work was as promised and we were happy the result And kept their promises Quality of work was as promised and we were happy the result More

by john.thomas

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Michael Ruch

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Jan 15, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Ruch Service Manager

January 14, 2024

SERVICE VISIT

Slow and misleading on how long it would. Had 10am appt for 3 hour repair. They finished at7pm Had 10am appt for 3 hour repair. They finished at7pm More

by Ric_reninger

Verified Customer

Recommend Dealer

Employees Worked With

Oscar Cerna, Oscar Cerna

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Jan 18, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

January 14, 2024

SERVICE VISIT

Oscar was great. I mixed up my appointment and came on a random day. Oscar without any hesitation said he could get me squared away and got me in immediately. Good cu I mixed up my appointment and came on a random day. Oscar without any hesitation said he could get me squared away and got me in immediately. Good customer service is just so hard to come by these days and to work with someone that actually cares is a big deal. I will definitely be coming back. More

by mail3

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Oscar Cerna, Oscar Cerna

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Jan 15, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Oscar here at Mercedes-Benz Of Tacoma. Mike Ruch Service Manager

January 14, 2024

SERVICE VISIT

It was better than expected I had a wonderful experience And Liz was amazing Liz And Liz was amazing Liz More

by DAVIDJA35

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Liz

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Jan 15, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you so much for your excellent review! We are so glad that Liz had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz Of Tacoma to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Ruch Service Manager

January 14, 2024

SERVICE VISIT

Everything was perfect but maybe next time put the car on the charger so when I pick it up the battery has some juice GLC350E the charger so when I pick it up the battery has some juice GLC350E More

by jmargullis

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Luke Stansfield, Luke Stansfield

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Jan 15, 2024 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to share your thoughts on working with our team. We will certainly remember to plug in your vehicle the next time! We look forward to working with you again! Mike Ruch Service Manager

Mercedes-Benz Of Tacoma

3,040 Reviews of Mercedes-Benz Of Tacoma

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