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McGrath Honda of Elgin
Elgin, IL
2,102 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,102 reviews
May 30, 2025
This service was for my initial oil change and tire rotation. I scheduled service on my Hondalink app, which was very simple. I waited for my vehicle while the service was performed, it was completed rotation. I scheduled service on my Hondalink app, which was very simple. I waited for my vehicle while the service was performed, it was completed in the time that was estimated to me. Also in that time a complete vehicle inspection and car wash was done. More
by trunge
Employees Worked With
Dominic Cifonie, Nick Mazza
May 30, 2025
STOP SENDING ROBOCALL VOICEMAILS I BLOCKED YOUR NUMBER AND YOU STILL KEEP LEAVING VOICEMAILS ITS INSANE. I BOUGHT MY HONDAS AT TWO DIFFERENT DEALERS I DON'T CARE ABOUT YOUR OFFERS, MY OTHER DEALERS NEVER AND YOU STILL KEEP LEAVING VOICEMAILS ITS INSANE. I BOUGHT MY HONDAS AT TWO DIFFERENT DEALERS I DON'T CARE ABOUT YOUR OFFERS, MY OTHER DEALERS NEVER SPAM CALL ME. "Hey, hello, this is Reed Richards. I have some really great news to share with you. Call us back directly at (847) 695-8000. And top-down, please call (847) 695-8000. Again, that's (847) 695-8000. Thank you. We look forward to hearing from you." More
by Jennifer Yun
Employees Worked With
Reed Richards
May 29, 2025
Team was great. Omar was super. Price was fair. It was smooth and very easy Omar was super. Price was fair. It was smooth and very easy More
by mkdt531
May 25, 2025
Went in for oil change and was told it would be $99, I told the technician that I had a coupon, while I searched on my phone he told me he could take $15 off and when I found my email coupon, turns out it told the technician that I had a coupon, while I searched on my phone he told me he could take $15 off and when I found my email coupon, turns out it was for $59. ALMOST $40 difference!!! Why aren't coupons saved to my account if they were emailed to me? Instead I feel like the service desk tried to get an extra $40 from me? This should be addressed as it seems very deceiving. I was also not informed that I needed a new air filter until I saw the paperwork at check out after being there for almost 2 hours. Was also told that the car wash didn't work but got to the car and it was washed. Was not a very attentive experience as it has been in the past. More
by Monica AO
Employees Worked With
Nico
