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McGrath Honda of Elgin
Elgin, IL
1,989 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,989 reviews
December 21, 2024
Work was completed on time as promised. Somewhat disappointed with the upselling of additional services. I was told the battery “failed” some test and should be replaced at the cost of ov Somewhat disappointed with the upselling of additional services. I was told the battery “failed” some test and should be replaced at the cost of over $200+, which I did even though there was no indication the battery was failing especially on a vehicle we purchased less than one year ago for your dealership. This cost was beyond the $1200 the front and rear brakes replaced. in addition was charged another $47 just to use my credit card. I will definitely consider using other means of repair in the future for these standard maintenance issues. More
by Hoss0263
Employees Worked With
Faythe
December 20, 2024
The sales consultants and staff made the purchase experience of a new vehicle easy as it could be. Very Satisfied! experience of a new vehicle easy as it could be. Very Satisfied! More
by mark
December 16, 2024
Been dealing with McGrath for 40 years. For me there is no other dealer. The service dept is tops in my opinion! Omar is very nice & does whatever he can to help get me the best deal. Which For me there is no other dealer. The service dept is tops in my opinion! Omar is very nice & does whatever he can to help get me the best deal. Which I know isn’t easy to accomplish. He’s a good guy. Bravo to all McGrath I’ve dealt with. More
by bechipr
Employees Worked With
Omar Nava, Pablo Neria
December 13, 2024
Miguel was top notch to work with. I highly recommend buying from McGrath Honda of Elgin - great customer service and salesmanship! I highly recommend buying from McGrath Honda of Elgin - great customer service and salesmanship! More
by trainey3495
Employees Worked With
Miguel, Mike, France
December 12, 2024
Always very professional & courteous staff. The only criticism is that I had a 10 am appointment (actually showed up earlier about 9:45) just for an Express Oil Change....but didn't get finishe The only criticism is that I had a 10 am appointment (actually showed up earlier about 9:45) just for an Express Oil Change....but didn't get finished until close to 12:30. I know things happen (people call in sick, heavy work day, etc), so I hope this was just an exception... More
by Robbo1400
Employees Worked With
December 11, 2024
Very professional and attentive from sales to service. Have purchased all my vehicles the past 36 years!! Have purchased all my vehicles the past 36 years!! More
by lynncardiologynichols
