McGrath Ford Hyundai

Good experience No pressure sales led to a good experience overall. Not sure I got the best price I could have on the 2017 Elantra I purchased, but the people at the No pressure sales led to a good experience overall. Not sure I got the best price I could have on the 2017 Elantra I purchased, but the people at the dealership were very fair, not pushy, and constantly worked to try and meet my needs financially and otherwise. Good experience. More

Steer clear of warranty and tire purchases Steer clear of extended warranty and tire purchases at Zimmerman Ford. They did not honor my Ford Tire Care warranty due to their mistake handling the Steer clear of extended warranty and tire purchases at Zimmerman Ford. They did not honor my Ford Tire Care warranty due to their mistake handling the purchase. Their treatment after the mistake was realized was insulting and required me to regularly follow up instead of them replying with updates. I am now out $1000 for tires and $200 for the unused warranty. There was no offer to reconcile any of the tires or the warranty. More

Unhappy I bought a used car from them all went well during the actual selling me the car. After I still had no plates and 3 days till paper plate expired I we I bought a used car from them all went well during the actual selling me the car. After I still had no plates and 3 days till paper plate expired I went to them to find out where the plates were. I was first told they were having a problem getting the title due to a pay off., then was told there was a mistake made on the vin so was gonna take couple more weeks to get the plates, they did give me a loner which I had for a month . Finally got plates , then the tire sensor light came on so took it back and it had to be sent to Honda and they had it for a week just to put in new tire sensors. Another loner. Got it back then check engine light came on so back again for repair. Month or so later service light is on and I get a msg from Zimmerman saying I have an apt for service on my 2016 ford. (Remember I bought a Honda not a ford.)so I call them with the descrepancy and they say it's corrected. Took car in for this service and am asked why it says I have a ford. The shop guy takes me into the rude guy in the service office who tells me the cost of the service so I tell him first service is free and he rudely asks me"why would it be free Brenda"? I said it's what my sales person told me. He says "did you buy the car here? Unbelievable!! I have never dealt with so much incompetents. This car buying experience has been a nightmare for me. I would not recommend them . More

New car purchse Very understanding, worked with me through emails and personally and put me very at ease with the buying experience, considering the negative experien Very understanding, worked with me through emails and personally and put me very at ease with the buying experience, considering the negative experiences I've had in the past More

Great! I think the staff was very friendly, manager, the salesperson, another sales person that helped out, even the person who woke with us in getting a loa I think the staff was very friendly, manager, the salesperson, another sales person that helped out, even the person who woke with us in getting a loan. All went smoothly! More

Elantra Te vehicle is a wonderful auto. We are enjoying driving it very much. We already owned an Elantra and getting this second one was an easy choice. Te vehicle is a wonderful auto. We are enjoying driving it very much. We already owned an Elantra and getting this second one was an easy choice. More

Sonata Hybrid We bought our Sonata Hybrid on a beautiful Saturday afternoon. We knew what we wanted and everything went very smooth and we loved the discounts that We bought our Sonata Hybrid on a beautiful Saturday afternoon. We knew what we wanted and everything went very smooth and we loved the discounts that were offered. Main frustration was the pressure with the extra protection. Hyundai offers the best warranty, yet we are pressured that we needed the extra protection because of all the costly repairs we could encounter. We could have completed the sales transaction much quicker if we didn't have this extra protection sales pressure. We wanted the car but not all the extra protection. More

satisfied customer I was very satisfied with the purchasing process and feel I got a great deal. Both Kevin and Eric were concerned with making this process go as smoot I was very satisfied with the purchasing process and feel I got a great deal. Both Kevin and Eric were concerned with making this process go as smoothly as possible and were very professional. More

Not impressed I was positively surprised with the prices of the new vehicles. Other than that I didn't learn about most of the features of the car, when it came to I was positively surprised with the prices of the new vehicles. Other than that I didn't learn about most of the features of the car, when it came to the price, the numbers and fees kept changing which was very frustrating. Also the price of different warranties changed as well. It seemed like the finance managers were impatient. More

2016 Tucson Review Had a great experience at Zimmerman Sam was a wonderful salesperson to work with. He was very professional and knowledgeable. He did a great job show Had a great experience at Zimmerman Sam was a wonderful salesperson to work with. He was very professional and knowledgeable. He did a great job showing me the ins and outs of my new vehicle. Was a pleasure to work with him. More