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McGrath Ford Hyundai

Hiawatha, IA

4.2
465 Reviews

1040 N Center Point Rd

Hiawatha, IA

52233

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465 Reviews of McGrath Ford Hyundai

August 07, 2021

McGrath is always very accommodating, responsive and reliable. Appointments start on time and are completed within the time estimate provided. Brett Merck provides excellent communication on the service More

by hekberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Admin User
Aug 10, 2021 -

McGrath Ford Hyundai responded

We appreciate your kind words! It means a lot to us that you come to us for your vehicle needs and we couldn't be happier to have you as a customer. We will be sure to share this. Thank you!

August 06, 2021

Getting this car ready to give to the grandkids. Brett picked up the job when the original advisor departed -- he got the job done and I particularly appreciated his communication. More

by TheBarnRat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Admin User
Aug 06, 2021 -

McGrath Ford Hyundai responded

Thank you for sharing this with us! We are always so happy to help and we appreciate that you came to us for your service needs.

August 06, 2021

I have always trusted this dealership. Of late I didn’t feel so secure with them, but some of the people there are very professional and good and at the end they did a good job like always have done in the More

by mlyloc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Admin User
Aug 06, 2021 -

McGrath Ford Hyundai responded

Thank you for coming to us over the years and allowing us to work with you. We appreciate your kind words and we hope to continue working with you for years to come. Thank you again!

August 05, 2021

With the sales all the way to financing was the best experience I have ever had. I am 58 years old and have purchased numerous vehicles. I have bought from this business in the past and there service de More

by Jimhenson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus, Austin, Jason, Admin User
Aug 06, 2021 -

McGrath Ford Hyundai responded

Thank you for sharing this, Jim! Your business over the years has been appreciated and it's great that Marcus and our team were able to help take care of your vehicle needs again! We would love to work with you again when you need us. Thanks again!

August 02, 2021

I would rate this dealership exceptional because of Connor Haskell. He made the buyer experience comfortable. He had the knowledge of all the technical items in the vehicle. This was critical for me. H More

by q.hofer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Haskell is special. Iiked Susan Williams, Admin User
Aug 02, 2021 -

McGrath Ford Hyundai responded

Thank you so much for the kind words! Earning your business meant a lot to us. We will be sure to share this with Connor and Susan. We couldn't be happier to have you as a returning customer. We look forward to working with you again!

July 29, 2021

Excellent service. There was a delay in getting parts due to the chip shortage, but Brett was up front about it and gave me information about car rental to help me get through. More

by jfkoch48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Jul 29, 2021 -

McGrath Ford Hyundai responded

Thank you for this! Your business with our store is appreciated and we are always happy to be of service!

July 29, 2021

Great service after the sale and they are always following up after each service visit. It’s nice to see they really care about their customers. More

by Mikwerger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Admin User
Jul 29, 2021 -

McGrath Ford Hyundai responded

It was truly our pleasure to work with you and we could not be happier to have earned your business. It's in our mission statement that we want to exceed expectations and that means maintaining a relationship long after the sale. We appreciate you and look forward to working with you again when you need us!

July 24, 2021

First time customer with a Ford Performance Vehicle. My Service Advisor, Brett, explained the process and had a senior tech take care of my car which I greatly appreciated. Service went quickly and also re More

by ncflyer60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Jul 26, 2021 -

McGrath Ford Hyundai responded

Thank you for taking a moment to leave us a review! We are always happy to be of service. It was our pleasure to assist and we couldn't be happier that you decided to come to us for your vehicle needs!

July 07, 2021

Great service tech met us as we entered the building and walked us through the process. Great service on our vehicle. I appreciated the video at the end to share the results. More

by TRACIE.52402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Admin User
Jul 09, 2021 -

McGrath Ford Hyundai responded

We appreciate you taking the time to review us, Tracie! We appreciated your business with our store. We know how stressful a service visit can be and we are always looking for ways to keep everyone on the same page and make sure we're all comfortable. We look forward to working with you again when you need us!

July 05, 2021

Fast, friendly service with great messaging service to keep me informed. More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Merck
Jul 09, 2021 -

McGrath Ford Hyundai responded

We are always looking for ways to keep customer visits easy and efficient. Thank you for your business and the great review, John!

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