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McGrath Ford Hyundai

Hiawatha, IA

4.2
465 Reviews

1040 N Center Point Rd

Hiawatha, IA

52233

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465 Reviews of McGrath Ford Hyundai

June 25, 2021

Brett was very friendly and explained to me what service was done to my car. More

by mclymer039
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett, Admin User
Jun 26, 2021 -

McGrath Ford Hyundai responded

Thanks for the wonderful review! Brett is a great member of our team and is a customer favorite. We appreciate your business and we welcome you back any time!

June 23, 2021

Part was ordered quickly, appointment set promptly, and part programed appropriately. More

by Scraven1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Jun 24, 2021 -

McGrath Ford Hyundai responded

Thank you for the great review! We appreciate your business with us.

June 08, 2021

Wow! Dropped off my truck late in the afternoon for a service appointment the next morning and got a call about an hour later that it was complete! Now, that's what I call service with a capital S!! More

by peggybug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey
Jun 11, 2021 -

McGrath Ford Hyundai responded

Thank so much for the great review and your business, Peggy! We are always aiming to exceed customer expectations. It's so awesome to hear we were able to knock this out of the park for you!

May 31, 2021

The staff were always courteous and professional during the whole process. There was one paperwork misstep that occurred that I was concerned was going to cost me, but to the sales manager's (Mason) credit More

by JWayneG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason, Austin
Jun 09, 2021 -

McGrath Ford Hyundai responded

We appreciate the review and your business! We are so happy we had the chance to work with you and it's great that Mason was able to help. Please do not hesitate to let us know how we can help again in the future!

May 22, 2021

Great sales people very kind and knowledgeable would recommend them to anyone! Andrew knew what he was doing and got me into a new car that I didn’t think was possible More

by jasonolnes13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria and andrew, Admin User
May 26, 2021 -

McGrath Ford Hyundai responded

Thanks for your business, Jason! It's great to hear that Andrew was able to help and get you into a vehicle that you love! We appreciate your review and look forward to working with you again when you need us!

May 08, 2021

Once again had an absolutely wonderful experience having James Pearson as our sales guy, after my husband's car being totaled barely 2 weeks after our first car buy from him at McGrath Kia, James made it so More

by Mnp93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pearson, and his sales manager, Admin User
May 10, 2021 -

McGrath Ford Hyundai responded

It's unfortunate the reason that brought you back to us. We are so grateful we were able to help you find a vehicle and keep a stressful situation as fun and easy as possible. Enjoy your Niro Hybrid. We would be so happy to help any time you may need us again! Thank you for your business!

May 05, 2021

Warranty work. Brianna was very friendly and professional. Very smooth operation from drop off, to courtesy ride to pickup. Would use again and highly reccommend. More

by eagerbeaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna
May 07, 2021 -

McGrath Ford Hyundai responded

Thank you for sharing this! We are happy to hear you had a good experience. We aim to deliver that every time. Please do not hesitate to reach out to us again when you need us. Our store would be grateful to work with you again!

April 23, 2021

Great service! The staff was knowledgeable, friendly, and had great communication with me throughout the entire process. I would definitely go back if I had another issue with my vehicle. More

by askdrdietz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin User
Apr 30, 2021 -

McGrath Ford Hyundai responded

Thank you for your business! We were happy to help and it's great to hear that we were able to get the issue with your vehicle resolved. We would be happy to work with you again when you need us!

April 23, 2021

Took it in for a few repairs and oil change. It came out with a bad oil pressure sending unit which was not broken before, but somehow I'm responsible for getting that fixed myself or paying them to do it. More

by Jgcontracting1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Admin User
Apr 30, 2021 -

McGrath Ford Hyundai responded

We appreciate feedback of all types. Thank you for bringing this to our attention. We are looking into this and will be reaching out to discuss this further. If you should have any questinos in the meantime, please do not hesitate to reach our Service Dept. Manager, Jamie Doubek by phone at 319-366-4000 or by email at jamie.doubek@mcgrathauto.com.

April 21, 2021

I bought my f150 from McGrath for the first time ever i am completely satisfied with my dealings with all the McGrath employees I would recommend them 100% thanks for the truck I couldent be happier More

by lancejorgensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason, Jacob, , Admin User
Apr 30, 2021 -

McGrath Ford Hyundai responded

We are so happy we could earn your business, Lance! We had a great time working with you too and appreciate you considering us for your truck purchase. Enjoy the F-150!

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