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McGrath Ford Hyundai

Hiawatha, IA

4.2
465 Reviews

1040 N Center Point Rd

Hiawatha, IA

52233

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465 Reviews of McGrath Ford Hyundai

August 18, 2021

First time at the dealer since moving to Iowa they did an amazing job, look forward to working with them in the future on my service needs. More

by Christopher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett, Admin User
Aug 18, 2021 -

McGrath Ford Hyundai responded

This is so kind of you to say! Welcome to the area and thank you for working with us! We would be more than happy to help again when you need us, Christopher.

August 15, 2021

Great service and staff. Highly recommend the McGrath dealership. Even with a severe storm moving in, was assured I could wait it out in the dealership. More

by michael.lumpkin.bcs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin User
Aug 18, 2021 -

McGrath Ford Hyundai responded

Thank you for your business, Michael! We want every customer to be safe. We are happy we could help!

August 15, 2021

Brett was wonderful, super helpful went above and beyond he even changed my license plates for me , they were on time, very clean, and I liked the complementary car wash. More

by estella5399
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett, Admin User
Aug 18, 2021 -

McGrath Ford Hyundai responded

Brett is known to go above-and-beyond for our customers. It is so awesome he was also able to help you as well and make sure you had a wonderful experience!

August 14, 2021

Very prompt on getting the vehicle into the service bay and finished. Brett and Chris were on top of things, as usual! Excellent Service team. More

by Ron J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett & Chris (in service)
Aug 18, 2021 -

McGrath Ford Hyundai responded

Thanks for the shout out to Brett and Chris! It's great that we were able to help and your visit was prompt. Your kind words mean a lot to us!

August 13, 2021

Service took care of my upgrade engine bolt-ons with ease and noticed that my previous upgrade work needed to use safer longer bolts. More

by rmuravez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett, Admin User
Aug 18, 2021 -

McGrath Ford Hyundai responded

Thank you for sharing this with us. Safety is definitely a top priority for our service department. It's great that we could assist you with your vehicle!

August 12, 2021

Great service listened to myconcerns and fixed the problems. Liked shuttle service also. More

by Schanbacherseschanbacherse@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Merck, Brett, Admin User
Aug 18, 2021 -

McGrath Ford Hyundai responded

Wonderful to hear! A visit to any service center can already be inconvenient, the last thing we want to do is add to that. We are happy we could help!

August 12, 2021

Brent did an outstanding job of helping me with this repair. I told him about an extended warranty I purchased back when I bought this SUV and he was able to find it and got approval for the work. His e More

by Allennic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent, Admin User
Aug 18, 2021 -

McGrath Ford Hyundai responded

Thanks for sharing this, we greatly appreciate you taking the time. It's great that we were able to help you save on your service visit and we are always looking for ways to make working with our service department easy, fun, and informative. Thank you for coming to us for your vehicle needs.

August 11, 2021

I cannot get them to call me back about a charge from the service department. More

by bvflytyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Admin User
Aug 11, 2021 -

McGrath Ford Hyundai responded

Thank you for sharing this with us. We notified our management team and we are looking into this. We will be reaching out to you, however, should you want to contact our service department manager, Preston Valdez directly, you can call him at 319-366-4000 or email him at preston.valdez@mcgrathauto.com

August 10, 2021

Very accommodating and great service Brett and the crew very professional and a pleasure to deal with. First time buying from McGrath and had a great experience. More

by asupershooter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason, Admin User
Aug 10, 2021 -

McGrath Ford Hyundai responded

What a great review! We value your business and we are so happy we could help. Thank you for sharing this and for working with us. Enjoy your new vehicle!

August 09, 2021

Prompt, professional service. They went the extra steps to update my map program. This i really appreciate because I'm starting a long road trip. More

by Djfattig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tires, lube, mechanical repair and software upgrade.
Aug 10, 2021 -

McGrath Ford Hyundai responded

We appreciate your review and business! Thank you for taking the time to share this with everyone. Please do not hesitate to let us know if we can help again in the future!

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