McGovern Ford at Drum Hill

The service advisor Lisa Rapoza is fantastic. She listens. She communicates effectively and provides a solution to the problem. She listens. She communicates effectively and provides a solution to the problem. More

I had a great experience with servicing my vehicle through McGovern Ford. They were Kind, timely, efficient. through McGovern Ford. They were Kind, timely, efficient. More

Polite, knowledgeable and stellar service! ! All of the service desk staff is always very helpful. ! All of the service desk staff is always very helpful. More

The overall experience from the purchase process to the finance dept was exceptional. All employees I dealt with were very professional, courteous and made the complete buying purchase like dealing with fa finance dept was exceptional. All employees I dealt with were very professional, courteous and made the complete buying purchase like dealing with family. More

Brian was quick & efficient with showing us the perfect car for our situation & getting a deal done. car for our situation & getting a deal done. More

I recently had an excellent experience purchasing a vehicle from this dealership. From the moment I walked in, Darlon the sales representative was welcoming, professional, and genuinely focused on help vehicle from this dealership. From the moment I walked in, Darlon the sales representative was welcoming, professional, and genuinely focused on helping me and took the time to answer all my questions, The entire process was smooth and straightforward. Darlon was knowledgeable and transparent, and worked with me to get a deal . I also appreciated how clean and well-organized the dealership is, which made the experience even more comfortable. What really stood out was the level of customer service. He went above and beyond to make sure I was satisfied with my purchase and confident in my decision. I would highly recommend this dealership to anyone looking for a stress-free and honest car buying experience. I will definitely be coming back for future purchases. More

Numerous technical issues with their AI phone system aside, made an all-day drop off appointment for Friday. The service department failed to take my truck in during the morning schedule and then didn't aside, made an all-day drop off appointment for Friday. The service department failed to take my truck in during the morning schedule and then didn't call me to let me know they're running behind. I called and left a message asking for a status update and received a call at 4pm asking if they can keep the truck another day to complete the service or i could take it that day with only party of the services completed This is the second time had problems with the service department since Mcgovern has taken ownership. I've been a customer for 13+ years and it's trending negative More

Recently leased a Bronco Sport here - great experience. Brian was terrrific. The process was smooth and friendly all the way through. Brian was terrrific. The process was smooth and friendly all the way through. More

Good service, accommodating, easy transaction, friendly services, car very clean, very quick paperwork completion. Good people services, car very clean, very quick paperwork completion. Good people More

Bought a new car at McGovern Automotive Group in Lowell. They were very helpful throughout the process, Most notably Shawn and Chuck. Looking forward to enjoying many years of please driving the Mustang GT They were very helpful throughout the process, Most notably Shawn and Chuck. Looking forward to enjoying many years of please driving the Mustang GT Premium. Rides like a dream. Absolute tops on my bucket list. More