McGovern Ford at Drum Hill

Carlos and the service team were fantastic. Everything was explained to me in a timely manner and in way I undedstood. Everything was explained to me in a timely manner and in way I undedstood. More

It was great! Carlos kept me updated through the process! The people in the office were super friendly when I picked up my car. I do not remember the girls name Carlos kept me updated through the process! The people in the office were super friendly when I picked up my car. I do not remember the girls name that booked my appointment, but she was also great. More

Went for a manufacturer's recall pcm reprogram. Was completed in less than expected time. Was completed in less than expected time. More

Very professional and understanding to your needs to go above and beyond Make sure you're happy and satisfied. above and beyond Make sure you're happy and satisfied. More

My most recent visit went well. The staff is very friendly and polite. All my questions were answered The staff is very friendly and polite. All my questions were answered More

I have been servicing my cars at this dealership since 2007 and have always been very satisfied. I even bought my most recent car here as well. 2007 and have always been very satisfied. I even bought my most recent car here as well. More

Thoughtful, caring, knowledgeable. Brian Frye in service department made a difficult situation tolerable. Besides being a true gentleman, he has a knack for tremendous patience. Afte Brian Frye in service department made a difficult situation tolerable. Besides being a true gentleman, he has a knack for tremendous patience. After another agency ignored my dilemma, suggested that I try McGovern Ford. What a difference and a blessing! More

Service on a professional level! And quality work done when promised.I definitely will return for service and purchase. And quality work done when promised.I definitely will return for service and purchase. More

Rosie, the service manager went out of her way to put me in on there very busy schedule and treated me like I was a family. Her knowledge and expertise is not what can found at other competitions dealershi in on there very busy schedule and treated me like I was a family. Her knowledge and expertise is not what can found at other competitions dealerships. It made for a pleasant customer experience which is not always the case with service work at car dealerships. I will definitely lobby for McGovern Drum Hill Ford for customer service. More

My experience with Drumhill Ford Lowell was excellent as always . My appointment was prompt & accommodating . The waiting area was spacious with work space desks which was very convenient . Rosie Cray was m always . My appointment was prompt & accommodating . The waiting area was spacious with work space desks which was very convenient . Rosie Cray was my service rep and made my visit simply easy & inviting . She sought me out in the waiting area bringing all the paperwork to me & my keys . Will Kenny conversed with me in the showroom & was very friendly . Nice crew over there . I immediately had a long drive after my service appointment & my wheel rotation made the ride smoother than ever . The service & maintenance is awesome at the dealership and I appreciate it, thanks More