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Master Buick GMC
Augusta, GA
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1,104 Reviews of Master Buick GMC
Excellent Customer Service by Master Buick Service Dept A Big Thank You to David Truitt and the mechanic for their expert advice this past week on repairing my vehicle. They were as concerned about the co A Big Thank You to David Truitt and the mechanic for their expert advice this past week on repairing my vehicle. They were as concerned about the condition of my car as I was. I could not have dealt with a more professional and courteous staff than these two gentlemen. They test drove my car afterwards because they stated that they did not want me to be stranded out on the road. I have been a customer of Master Buick since the purchase of my vehicle in 2009. I would not consider purchasing a new vehicle from anyone else but Masters Buick. Their concern for me as a customer was way more than I expected from them. May God continue to bless these fine gentlemen and Masters' Buick Company. Keep up the good work. I am telling everyone about your excellent service. More
Acadia oil change & rotate tires Phillip Towns & his staff are very professional & courteous everytime I bring my vehicle!! My service was taken care of promptly & they topped off my Phillip Towns & his staff are very professional & courteous everytime I bring my vehicle!! My service was taken care of promptly & they topped off my windshield washer fluid also !! More
Warm and welcoming friendly staff I gave my rating because everyone is willing to go the extra mile to help and solve the issue if there is one. Charles is awesome and a great guy and I gave my rating because everyone is willing to go the extra mile to help and solve the issue if there is one. Charles is awesome and a great guy and always get stuff done that’s needed. For the best service experience you can have. He keep you on point what need to be done to keep you riding and enjoying your vehicle More
Purchased new GMC truck Everyone encountered at the dealership was extremely friendly and customer oriented. This was the easiest purchase of a vehicle I have ever been invol Everyone encountered at the dealership was extremely friendly and customer oriented. This was the easiest purchase of a vehicle I have ever been involved with. Great people. More
Finally a dealership that cares!!! This dealership deserves more then 5 stars. They definitely went above and beyond to make sure they were putting me in the vehicle that was perfect fo This dealership deserves more then 5 stars. They definitely went above and beyond to make sure they were putting me in the vehicle that was perfect for my needs. They were not pushy like other dealers, they CARED from start to finish!! I also want to add that they treated each other like family!! Nicole, Sue, Eddie and Keith- THANK YOU! More
Great!! My air went out in my car over the weekend... I called first thing Monday morning they got me right on in and had my air fixed by the end of the day!! My air went out in my car over the weekend... I called first thing Monday morning they got me right on in and had my air fixed by the end of the day!! Thanks Master Buick GMC!! More
Service This is the second time you have been short staffed,I understand this happens sometimes, but this also makes a longer wait time. Hire m This is the second time you have been short staffed,I understand this happens sometimes, but this also makes a longer wait time. Hire more people More
Excellent Buying Service Sales personnel were extremely thorough in explaining the different models and features. They took their time and ensured I had the vehicle I wanted. Sales personnel were extremely thorough in explaining the different models and features. They took their time and ensured I had the vehicle I wanted. Financing the easy and done in a timely manner. More
Excellent Customer Service Tony was excellent in helping my Husband and I find the vehicle that we were looking for. The communication was excellent and he went beyond in making Tony was excellent in helping my Husband and I find the vehicle that we were looking for. The communication was excellent and he went beyond in making sure that we were happy and everything was just how we wanted. He let us test drive over night to ensure that that was the vehicle we really wanted. We will always go back to Master GMC! More
Every one was very respectful. My vehicle was serviced in a I would recommend this dealership to anyone because of the excellent services. My vehicle was serviced in a timely manner. I could not ask for anythin I would recommend this dealership to anyone because of the excellent services. My vehicle was serviced in a timely manner. I could not ask for anything better. More