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Master Buick GMC

Augusta, GA

4.8
1,103 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,103 Reviews of Master Buick GMC

February 12, 2019

Service. Best customer service that I have ever received. I have easily bought 10 cars and no one compares to these guys. Did not have to deal with nonsense. More

by URBIO9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Bill Whitten
Feb 13, 2019 -

Master Buick GMC responded

Thank you for the positive review and congratulations on your purchases! We're always striving to provide the best customer service experience and are happy to hear that our team demonstrated that. We appreciate you sharing your experience, and hope we can meet your needs in the future! Kind regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 12, 2019

Good experience. Fast, professional, techno savvy. Our first time at this dealership, it will not be our last. Friendly staff and very fast mechanics. Your service dep More

by Tahoe658
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Feb 13, 2019 -

Master Buick GMC responded

Thank you for putting your trust in our dealership! We pride ourselves in our service department's ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Kind regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 12, 2019

My service experience I enjoyed my experience at the service department everyone was very nice and courteous and I will definitely recommend them.I will definitely be back More

by Ndjohnson99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Feb 12, 2019 -

Master Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Master Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 09, 2019

Car Serviced Very nice visit for my first time. I relocated from NC. I am very well pleased with the service and treatment from the staff. Will continue to visit w More

by Mybestlife2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Feb 11, 2019 -

Master Buick GMC responded

We appreciate your input. Glad to hear that you were impressed with the service we offer here at Master Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 09, 2019

Good experience. My experience was good. I had talked to them over the phone about the vehicle I was looking at. They did everything we could over the phone since I li More

by LCAYCOCK1123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff McKee, Tony Goddard
Feb 11, 2019 -

Master Buick GMC responded

Thank you so much for your wonderful feedback. I’m very happy to hear that you had a good experience and we were able to earn your business. If there is anything you need please don't hesitate to let us know! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 09, 2019

Great Service David was very pleasant, accommodating and professional. Thanks again for being so helpful. We love dealing with Master Buick GMC (long time back from More

by TRPEARSON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Feb 11, 2019 -

Master Buick GMC responded

Thank you so very much for taking the time to leave such a pleasant review. I’m glad to hear that your experience with David was well and look forward to working with you in the near future for your automotive needs. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 09, 2019

Very satisfying Eddy and Sue were great! They made sure my buying experience was the best. I got the truck I'd been looking for with the accessories I needed. Keith w More

by KDE1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Sue Oertle, Keith Stone
Feb 11, 2019 -

Master Buick GMC responded

Thank you for stopping by to leave this incredible review. Congratulations on your purchase! We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. I will pass your feedback along to Eddy, Sue and Keith. If there is anything more that we can do please come back and see us again. Take care! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 08, 2019

Second time around !!!!!!!!!!! We had decided to get a new vehicle for Jennifer !!!! I was surfing the web trying to see what was available, I have a 2015 Sierra that has over 200,0 More

by bullbatt
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff, Wade Hooker, Nicole Rowell
Feb 11, 2019 -

Master Buick GMC responded

Thank you so much for taking the time to let us know about your experience with our team! We appreciate your continued loyalty and look forward to the time we can work with you again. As always, please don't hesitate to reach out if you need assistance. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 08, 2019

Problem was fixed same day. Dropped vehicle off for a problem , issues seems to be fixed. 2nd time I have had to take vehicle in with a problem ( separate problem each visit) Da More

by Vicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Feb 11, 2019 -

Master Buick GMC responded

Vicki - Thank you for allowing us to work on your vehicle, and thank you for the five-star review! We certainly appreciate your business, and I will be sure to share your feedback with David. Drive safely! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 08, 2019

The absolute best!!! Excellent customer service provided by Brad Gillespie!!! He’s my go to guy every time. He ensures that I’m satisfied and receive services in timely More

by MIKITA919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Gillespie
Feb 11, 2019 -

Master Buick GMC responded

Thank you for the positive review! We're always striving to provide the best customer service experience and are happy to hear that Brad demonstrated that. We appreciate you sharing your experience, and hope we can meet your needs in the future! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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