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Master Buick GMC

Augusta, GA

Overview
Employees
Reviews
Vehicles
4.8
1,239 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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3710 Washington Rd

Augusta, GA

30907

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Showing 1,239 reviews

July 07, 2026

Efficient and pressureless sales service. Straight forward and honest. Clint has the perfect temperament for his job. More

by steele-09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Byrd
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Jul 07, 2026 -

Master Buick GMC responded

Thank you for your kind words! I’m excited to hear that you had an efficient and pressureless experience with us at Master Buick GMC Augusta. I’m proud of Clint for providing honest and straightforward service. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 07, 2026

Great and Fast service. It was easy to schedule service appointment. The service time was great and the service was started on time. More

by WILLIE.PEARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

Master Buick GMC responded

Thank you for your wonderful review, Willie! I’m excited to hear that you experienced great and fast service at Master Buick GMC Augusta. Our team works hard to ensure scheduling is easy and that service appointments run smoothly. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 07, 2026

Going on 8+ days still waiting on “diagnostics” totally unacceptable. Communication is terrible. Please avoid this place at all cost. More

by ANTSIMIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby
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Jul 07, 2026 -

Master Buick GMC responded

Thank you for sharing your experience with us. I understand your frustration regarding the delay in diagnostics and the communication issues you faced. Your feedback is important, and I take these concerns seriously. I encourage you to reach out to me directly at Master Buick GMC so I can address this matter. Thank you for bringing this to our attention. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 06, 2026

Overall great customer service. Updates were provided via text and email. Definitely happy with my purchase and the customer service team that it comes with for vehicle maintenance. More

by delit3ful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2026 -

Master Buick GMC responded

Thank you for your fantastic review! I’m pleased to hear that you had a great experience with our customer service team at Master Buick GMC Augusta. Providing updates and ensuring your satisfaction is our priority. I appreciate your support, and we look forward to assisting you with your vehicle maintenance in the future. Enjoy your purchase! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 06, 2026

They are always friendly and courteous. It took us less than two hours to get on the road again. More

by james.tom0994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve MacDonald
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Jennings
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2026 -

Master Buick GMC responded

Thank you for your review, James! I'm glad to hear that you found our team at Master Buick GMC Augusta friendly and courteous. We strive to make your experience as efficient as possible. We look forward to seeing you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 05, 2026

Gavin did a great job on short notice when I had a fuel system issue and had to be towed in. It was July 3, just before the holiday weekend. He worked me in and saved the holiday weekend. Fixed the truck b More

by THOMASJDORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Hyatt
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Jul 06, 2026 -

Master Buick GMC responded

Thank you for your wonderful review, Thomas! I'm thrilled to hear that Gavin was able to assist you promptly with your fuel system issue and get your truck back on the road just in time for the holiday weekend. At Master Buick GMC Augusta, we strive to provide exceptional service, and I am glad to know that Gavin could make a positive impact on your experience. We look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 05, 2026

I’ve purchased cars from the Schafer family for 40 years. The quality of service has always been impeccable. I trust their work. More

by Doug Duncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Schafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Stewart Schafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2026 -

Master Buick GMC responded

Thank you for your wonderful review, Doug! I truly appreciate your loyalty to Master Buick GMC Augusta over the years. It's great to hear that you've consistently received impeccable service. We look forward to continuing to serve you and earning your trust for many more years to come. Please don't hesitate to visit me again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 04, 2026

John was a pleasure to work with! He was super accommodating and upfront with all the vehicle pricing. Would recommend when purchasing your new GMC! More

by a.shirk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Davidson
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Jul 05, 2026 -

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience with John at Master Buick GMC Augusta. Your recommendation means a lot to us, and I appreciate you taking the time to share your feedback. We look forward to assisting you with your next GMC purchase! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 04, 2026

I think it's a nice place to buy a car. .very friendly and helpful 😊. More

by gwendolynlanise
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Whitten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2026 -

Master Buick GMC responded

Thank you for your kind words, Gwendolyn! I’m thrilled to hear that you found Master Buick GMC Augusta to be a nice place to buy a car and that we were friendly and helpful. I appreciate your feedback and we look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 04, 2026

Took 3 hrs for an oil change and tire rotation and I had a appointment More

by MIKESMITH19755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wade Hooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2026 -

Master Buick GMC responded

Thank you for taking the time to share your feedback, Mike. I understand your concerns regarding the amount of time required for your oil change and tire rotation despite having a scheduled appointment. At Master Buick GMC, we aim to provide timely service and efficient appointment scheduling so customers can plan their visits accordingly. Please feel free to contact me directly if you would like to discuss your visit further. We remain focused on improving service efficiency and appointment scheduling. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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