Will Schafer
Will Schafer at Master Buick GMC

Will Schafer

Dealer

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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40 Reviews

Will Schafer is a third generation Dealer with Master Buick GMC. He attended Augusta Preparatory School and graduated in 1986. He then received his Business Administration Degree at Presbyterian College in Clinton, SC. Having worked at the dealership since he was a teenager, he went on to receive a Diploma from the Dealer Candidate Academy in 1991. He has worked in the Sales, Parts, and Service department in his 27 years with Master. He currently serves on many community boards including Westminster School of Augusta, Crossover Communications International, and Columbia International University. He is the current President of the Augusta, Aiken Buick GMC Dealers Marketing Association, NADA Presidcnt’s Club and a Member of the Rotary Club.

Dealership Experience

36 yrs, 2 mos

Industry Experience

36 yrs, 2 mos

Specialties & Trainings

Episcopal Day School

Augusta Preparatory School

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40 Reviews

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40 Reviews of Will Schafer

June 03, 2026

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Employee Rating

We want to commend Eddy Overby for his assistance, professionalism and outstanding customer service. Also our Sale Consultant Wayne Anderson for his tremendous professionalism and attention to detai More

by jamesauter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2026

Master Buick GMC responded

Thank you for your commendation, James! I truly appreciate your kind words about Eddy and Wayne. At Master Buick GMC Augusta, we pride ourselves on delivering exceptional customer service, and it’s great to hear that both Eddy and Wayne provided you with outstanding assistance and attention to detail. We look forward to seeing you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 03, 2026

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Great work. Quick turn around. They always work with my schedule to drop off and pick up. More

by patrick@duckdllc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wade Howard, Phillip Towns

Jun 03, 2026

Master Buick GMC responded

Thank you for your kind words, Patrick! I’m happy to hear that you had a great experience with Master Buick GMC and that we were able to accommodate your schedule. We look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 21, 2026

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Excellent! I have used this dealership for over 30 years and have purchased many automobiles. I have gotten great service and good prices. More

by kelly.richard06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Master Buick GMC responded

Thank you for your wonderful review, Kelly! I truly appreciate your loyalty to Master Buick GMC Augusta over the years. It's fantastic to hear that you've consistently received great service and good prices. We look forward to continuing to serve you in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 04, 2025

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I will never buy a vehicle from anywhere or anyone else again! Will, Wade and Logan are the absolute best! Easy to deal with, very polite and respectful! Made the new car buying experience a great experie More

by julieredd101312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wade Howard, Steve MacDonald

Nov 05, 2025

Master Buick GMC responded

Thank you so much for your wonderful review, Julie! I'm thrilled to hear that Will, Wade, and Logan provided you with such an exceptional car buying experience at Master Buick GMC Augusta. Your satisfaction means a lot to us, and I appreciate your kind words. We look forward to welcoming you back for your next vehicle purchase! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 08, 2023

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Master GMC ,Buick is the best dealership around for sales and service.. Courteous staff, and efficient. Makes buying a vehicle a pleasure. More

by salleyinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Ward, Phillip Towns, Bernard Hughes , Keith Stone

December 27, 2022

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The dealer ship goes above and beyond to make you feel welcome and appreciative of your business! More

by bobange
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Bernard Hughes , Keith Stone

Dec 29, 2022

Master Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 02, 2022

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Had a bit of a blip the last time I had service done, Will reached out and found that I was a little dissatisfied and he made sure that I was not unhappy this time. I was in and out in record time. Defin More

by judd.mullis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Whitten, William Fanning

Feb 03, 2022

Master Buick GMC responded

I do apologize for the initial difficulties you experienced. I'm glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Feb 03, 2022

judd.mullis responded

You guys rock!!!

October 08, 2021

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Employee Rating

Fast and friendly service. Highly recommend. I have never had a bad experience with Masters Buick. More

by brianwb80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2021

Master Buick GMC responded

We cannot thank you enough for your wonderful review of Master Buick GMC Augusta and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

September 17, 2021

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Your new service representative Mark Conner went above and beyond to help me get my 2021 Denali timing belt fixed. The Parts team and manager of the dealership did everything to make my visit a nightmar More

by jseigler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernard Hughes , Connor, Mark

Sep 17, 2021

Master Buick GMC responded

Normally, I would let a false complaint like this go, but I don’t think in your case that I will. As I told you yesterday, there really is no excuse in your behavior at our dealership. Yes, your belt is on national back order. I simply do not believe your allegation that you called three other owners of dealerships and that they had those belts. You very well possibly could have found one at another dealership, however, our employees do not have time to call every dealership in the state of Georgia and South Carolina to find a one dealer that may have a part. We do run every part that we order through a locator service if the part goes on back order, and there is no dealership in the entire country that showed having this part number. I am happy to show you the receipts. In a case like yours, we order our parts from General Motors. We will now cancel our order for your part. Your real issue was that we did not have a loaner car for you. You cussed out our service advisor, our service manager, and our receptionist, as well. You then also proceeded to call me and scream at the top of your lungs. Our employees had simply tried to help you. You told me that you wanted a car right blank blank now. We do not have cars available for loaner service right now and that was not acceptable to you. No one at our dealership was anything but civil and attempted to be helpful to you. I can not allow my employees to be verbally abused as you did yesterday. .

Sep 17, 2021

jseigler responded

Your new service representative Mark Conner went above and beyond to help me get my 2021 Denali timing belt fixed. The Parts team and manager of the dealership did everything to make my visit a nightmare. I was told the belt was on national back order. Much to my surprise I called a couple of owner's of other GMC dealerships and found 3. One of the dealers even offered to come pick up my Denali on a rollback and take it to St. George to fix it. The parts manager and owner need to realize with a little extra work they can help their customers. I should never have been told to take my vehicle home but do not drive it.

March 19, 2021

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My family and I have purchased 3 vehicles from Master in the last 2 years. Friendly, courteous service is what keeps bring us back. Unfortunately, we had problems with my truck but they were more than willi More

by Thurman family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Master Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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