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Steve MacDonald
Steve MacDonald at Master Buick GMC

Steve MacDonald

Service Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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5.0
49 Reviews
5.0

49 Reviews

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49 Reviews of Steve MacDonald

June 06, 2026

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Employee Rating

I received fast and professional service. I am very happy with the work I received. More

by cmabrams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, William Fanning, Brooke Jennings, Katie Stewart Schafer

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Jun 06, 2026

Master Buick GMC responded

Thank you for your kind words! I’m thrilled to hear that you received fast and professional service at Master Buick GMC Augusta. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 04, 2026

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Employee Rating

I had a great and timely experience with the work provided on my vehicle. Look forward to future care. More

by VAPERRY2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2026

Master Buick GMC responded

Thank you for your wonderful feedback! I am thrilled to hear that you had a great and timely experience with the work provided on your vehicle at Master Buick GMC Augusta. Our team looks forward to taking care of your vehicle again in the future. Don't hesitate to reach out if you need anything! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 03, 2026

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We want to commend Eddy Overby for his assistance, professionalism and outstanding customer service. Also our Sale Consultant Wayne Anderson for his tremendous professionalism and attention to detai More

by jamesauter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Schafer, Frank Ward, Brooke Jennings, Katie Stewart Schafer , Ms. Annette

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Jun 04, 2026

Master Buick GMC responded

Thank you for your commendation, James! I truly appreciate your kind words about Eddy and Wayne. At Master Buick GMC Augusta, we pride ourselves on delivering exceptional customer service, and it’s great to hear that both Eddy and Wayne provided you with outstanding assistance and attention to detail. We look forward to seeing you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 30, 2026

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Employee Rating

Excellent service. Very professional staff. Serviced was done in a timely manner. Appreciate the good work. More

by danny.newman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 31, 2026

Master Buick GMC responded

Thank you for your kind words, Danny! I'm pleased to hear that you had an excellent experience with our professional staff and timely service at Master Buick GMC Augusta. Your appreciation means a lot to us. We look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 28, 2026

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Customer service is always great. Everyone is very kind. They make it clear what the cost and services are being done. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, Brooke Jennings

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May 29, 2026

Master Buick GMC responded

Thank you for your kind words, Jason! I truly appreciate your feedback about the great customer service at Master Buick GMC Augusta. It's great to hear that our team provided clarity on costs and services. We look forward to welcoming you back for your next visit! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 17, 2026

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Employee Rating

Everything was great. Fast service. I wish I had more than 2 free service . I think the warranty should be longer More

by stacielewis82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, William Fanning, Brooke Jennings

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May 18, 2026

Master Buick GMC responded

Thank you for your feedback, Stacie! I’m delighted to hear that you had a great experience with fast service at Master Buick GMC Augusta. I appreciate your thoughts on the warranty and service offers, as we strive to meet our customers' needs. We hope to see you again for your next visit! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 17, 2026

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Employee Rating

Everyone was super nice. So glad I purchased my car from Master’s Buick. Keep up the good work. More

by wknox72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, William Fanning, Brooke Jennings

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May 17, 2026

Master Buick GMC responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with me at Master Buick GMC Augusta. I appreciate your support and encourage you to come back and see me anytime! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 04, 2025

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Employee Rating

I will never buy a vehicle from anywhere or anyone else again! Will, Wade and Logan are the absolute best! Easy to deal with, very polite and respectful! Made the new car buying experience a great experie More

by julieredd101312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Schafer, Wade Howard

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Nov 05, 2025

Master Buick GMC responded

Thank you so much for your wonderful review, Julie! I'm thrilled to hear that Will, Wade, and Logan provided you with such an exceptional car buying experience at Master Buick GMC Augusta. Your satisfaction means a lot to us, and I appreciate your kind words. We look forward to welcoming you back for your next vehicle purchase! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 04, 2023

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Employee Rating

Visited the service department today for a retrofit on my 2022 Buick Envision Avenir heated and cooled seats. Steve was excellent! He was prompt, professional, friendly and explained the service complet More

by BDL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 06, 2023

Master Buick GMC responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Steve does for Master Buick GMC Augusta and our customers. Hope to see you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 04, 2023

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Employee Rating

Always treated like family when we bring vehicles here. Top notch service representatives at Master More

by Tamika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, Brooke Jennings , David Truitt

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Feb 06, 2023

Master Buick GMC responded

Tamika, thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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