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Steve MacDonald
Steve MacDonald at Master Buick GMC

Steve MacDonald

Service Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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4.9
53 Reviews
4.9

53 Reviews

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53 Reviews of Steve MacDonald

July 06, 2026

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Employee Rating

They are always friendly and courteous. It took us less than two hours to get on the road again. More

by james.tom0994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, William Fanning, Brooke Jennings

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Jul 06, 2026

Master Buick GMC responded

Thank you for your review, James! I'm glad to hear that you found our team at Master Buick GMC Augusta friendly and courteous. We strive to make your experience as efficient as possible. We look forward to seeing you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 02, 2026

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Employee Rating

I was very pleased with the services I received. They kept me informed and the final price was reasonable. My car was completely checked out and no problems indicated. I went to have a vacation chec More

by SANDRAWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, William Fanning, Brooke Jennings , Colby Wedell

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Jul 03, 2026

Master Buick GMC responded

Thank you for your feedback, Sandra! I’m glad you were pleased with the services at Master Buick GMC. It's great to know that our team could assist you with your vacation checkup and provide you with a thorough inspection. We appreciate your support and look forward to seeing you again for your next service. Safe travels! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 28, 2026

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Employee Rating

My experience with Master GMC has been amazing since the first visit shopping for a vehicle, until the latest service appointment. Everyone I have met has been professional and always smiling. They seem to More

by susanwaters7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Ward, Sue Oertle, Nicole Rowell, Charles Williams, William Fanning, Brooke Jennings

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Jun 28, 2026

Master Buick GMC responded

Thank you for your wonderful review, Susan! I’m thrilled to hear that your experience with Master Buick GMC has been amazing from your first visit shopping for a vehicle to your latest service appointment. We take great pride in providing professional and friendly service, and it means a lot to us that you feel valued. I appreciate your kind words, and we look forward to seeing you again soon! Thank you for choosing us! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 25, 2026

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Employee Rating

I recently had my truck serviced at Master Buick GMC, and the experience was excellent. The team was professional, communicative, and completed everything on time. Great service from start to finish. I'll de More

by EMILIO.FERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby , Emily in service

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Jun 25, 2026

Master Buick GMC responded

Thank you for your wonderful review, Emilio! I'm thrilled to hear that your service experience with us at Master Buick GMC Augusta was excellent. Our team strives to provide professional and timely service, and it's great to know we met your expectations. We look forward to seeing you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 06, 2026

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Employee Rating

I received fast and professional service. I am very happy with the work I received. More

by cmabrams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, William Fanning, Brooke Jennings, Katie Stewart Schafer

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Jun 06, 2026

Master Buick GMC responded

Thank you for your kind words! I’m thrilled to hear that you received fast and professional service at Master Buick GMC Augusta. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 04, 2026

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Employee Rating

I had a great and timely experience with the work provided on my vehicle. Look forward to future care. More

by VAPERRY2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2026

Master Buick GMC responded

Thank you for your wonderful feedback! I am thrilled to hear that you had a great and timely experience with the work provided on your vehicle at Master Buick GMC Augusta. Our team looks forward to taking care of your vehicle again in the future. Don't hesitate to reach out if you need anything! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 03, 2026

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Employee Rating

We want to commend Eddy Overby for his assistance, professionalism and outstanding customer service. Also our Sale Consultant Wayne Anderson for his tremendous professionalism and attention to detai More

by jamesauter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Schafer, Frank Ward, Brooke Jennings, Katie Stewart Schafer , Ms. Annette

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Jun 04, 2026

Master Buick GMC responded

Thank you for your commendation, James! I truly appreciate your kind words about Eddy and Wayne. At Master Buick GMC Augusta, we pride ourselves on delivering exceptional customer service, and it’s great to hear that both Eddy and Wayne provided you with outstanding assistance and attention to detail. We look forward to seeing you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 30, 2026

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Employee Rating

Excellent service. Very professional staff. Serviced was done in a timely manner. Appreciate the good work. More

by danny.newman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 31, 2026

Master Buick GMC responded

Thank you for your kind words, Danny! I'm pleased to hear that you had an excellent experience with our professional staff and timely service at Master Buick GMC Augusta. Your appreciation means a lot to us. We look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 28, 2026

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Employee Rating

Customer service is always great. Everyone is very kind. They make it clear what the cost and services are being done. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, Brooke Jennings

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May 29, 2026

Master Buick GMC responded

Thank you for your kind words, Jason! I truly appreciate your feedback about the great customer service at Master Buick GMC Augusta. It's great to hear that our team provided clarity on costs and services. We look forward to welcoming you back for your next visit! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 17, 2026

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Employee Rating

Everything was great. Fast service. I wish I had more than 2 free service . I think the warranty should be longer More

by stacielewis82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, William Fanning, Brooke Jennings

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May 18, 2026

Master Buick GMC responded

Thank you for your feedback, Stacie! I’m delighted to hear that you had a great experience with fast service at Master Buick GMC Augusta. I appreciate your thoughts on the warranty and service offers, as we strive to meet our customers' needs. We hope to see you again for your next visit! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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