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Markosian Auto

Taylorsville, UT

2.6
177 Reviews

4238 S Redwood Rd

Taylorsville, UT

84123

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177 Reviews of Markosian Auto

November 08, 2022

This place does have a few nice people that work here. But they sold me a car that should have never been sold 48 recalls on my car needs new transmission they won't even work with me on anything told the More

by anneoneida
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas-Hall-John-Ogden-Owner, John Kirkland, Melissa Blair
Nov 10, 2022 -

Markosian Auto responded

Hello, I am sorry you have had a less than perfect experience with our company so far. We want to make this better so please give us a call and lets see what we can do for you. 801-886-1700

September 26, 2022

The staff was nice to an extent, they kept pushing cars that we didn’t want and when we did agree to one of them and drove off the lot and went to gas station and found a meth pipe and they wouldn’t clean More

by Bazingaa5050
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Hughes
Sep 26, 2022 -

Markosian Auto responded

Thank you for taking the time to provide feedback - it appears that your visit did not meet your expectations. We would appreciate the opportunity to speak with you further and address any concerns that you might have. Please give us a call at 801-886-1700, and we’ll connect you with a manager.

August 25, 2022

Gave a decent review while I was still at the dealership, but the check engine went on before I even got home with the vehicle. I was told by the service assistant manager, John, to bring it in since I had More

by mamabear
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Hughes
Aug 25, 2022 -

Markosian Auto responded

Hello, My name is Melissa and I am the customer service manager here at Markosian Auto. First off, I am sorry you are having issues with your vehicle. I believe I talked to you earlier this morning and we discussed that our goal is to get you back on the road as quickly as possible. We spend an average of $2500 reconditioning our vehicles to make sure they are safe and reliable for our customers but sometimes used vehicles, do have issues. We also have amazing service agreements to help out when this type of thing happens. I hope you will give us another chance to make this right. We are working hard to get it back on the road.

Aug 25, 2022 -

mamabear responded

I picked up the car this evening. I drove it home and parked it in the garage. I needed to go to the grocery store about 2 hours later. I start the car and the check engine light is back on. NO MANAGER CALLED ME WHEN I ASKED. NO ONE ACKNOWLEDGED MY ISSUES DIRECTLY, THEY ONLY REPLIED HERE TRYING TO SOUND SYMPATHETIC. THE ISSUES WITH THE CAR ARE NOT RESOLVED. THEY SOLD ME A LEMON. IF I DO NOT GET MY MONEY BACK AND OUT OF MY CONTRACT, MY ATTORNEY WILL BE CONTACTING THEM. THEY PREY ON THE LESS FORTUNATE UNDER THE GUISE THAT THEY APPROVE ANYONE. THEY'LL SHINE A TURD AND TELL YOU ITS GOLD. BEWARE!!!!

Aug 26, 2022 -

Markosian Auto responded

Hello Lisa, we are sorry you are having more issues with the vehicle. When you came in we did replace a valve that should have fixed the issue. We have been trying to call you so we can take a look at the vehicle. Please give us a call back so we can see what is going on and get this fixed right away. 801-886-1700 opt. 3

August 04, 2022

These guys truly give used car dealerships a bad name and that says allot. Save your money, time, and patients and go elsewhere. My family will NEVER by anything from them again. More

by Linkjmi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Claudette Watkins
May 12, 2022

David is amazing! !! Honestly I can’t even being to explain what a wonderful person he is. Thank you so much for helping with my van and making sure everything was so s More

by allaboutdenali34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David auto mechanic
February 18, 2022

Anthony did a great job with our trade in. The dad jokes are strong with him and he was bouncing around doing so much work it was impressive to watch. Someone get him a cat bell so they know More

by WaltonWeed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sunford, Tracy Arave
January 25, 2022

I just want to say that john blair in the service department was awesome he went above and beyond to help me get my car fixed awesome guy thankyou More

by Tami
Customer Service
Recommend Dealer
Yes
Employees Worked With
John blair
November 03, 2021

NEVER EVER go to Markosian! They are a bunch of thieves! My husband and I were recently in a car wreck and our car, which we got from Markosian, was totaled. We were told how much the pay off was and should More

by Re
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dallas
Nov 03, 2021 -

Markosian Auto responded

Hello, We have given you a refund check. I am not sure what else we can do to improve your customer experience with us. Please give me a call so we can work this out. -Melissa Customer Service Manager 801-886-1700

Nov 03, 2021 -

Re responded

Once again, a LIE! We have NEVER been given our refund check!!! Check your records and speak with Dallas about how horrible he was! Your employer needs to be shut down!

November 02, 2021

Your prices as the highest I have ever seen May be good Your prices as the highest I have ever seen May be good for those that have no credit. I have excellent credit. You are charging 9000 dollars for More

by kerrisorensen7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kirkland, Manuel Gonzalez, Tracy Arave, Fred Hughes, Jim Dunn, Shaun Jimenez, Joey Jewkes, May Han, Ciara McCallum, Sasha Depew
Nov 02, 2021 -

kerrisorensen7 responded

Your dealership is the biggest rip off I have ever seen

Nov 02, 2021 -

kerrisorensen7 responded

I am not editing this review

Nov 03, 2021 -

Markosian Auto responded

Used car prices are up 40% over a year ago on inventory under 10k. So what you are saying makes total sense. However, we would still love to earn your business. Thanks!

October 28, 2021

Liars. I leased a truck and was told at the end of the lease if I made all of the payments there would be a "small" residual payment and I could buy the truck. That "small" residual payment is 3600$. Anyo More

by Mikey66
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
APG financial, Anna Wille
Nov 03, 2021 -

Markosian Auto responded

Hi Mikey, I am sorry you feel this way about us. We are very clear when we go over contracts that you are leasing a vehicle and what the residual amount will be. I hope we can work something out so that we can keep you as a customer. Thanks!