7,660 Reviews of Manly Honda - Service Center
It was fast, friendly, and professional The staff were very welcoming and knowledgeable about the reasons I was there. They were able to explain to me the process and plan ahead for my next visit. very welcoming and knowledgeable about the reasons I was there. They were able to explain to me the process and plan ahead for my next visit. More
The first time I brought the car in, I waited for my appointment with at least 10 people behind me for the service advisor. Once it was my turn, I gave my name to the advisor, and she stood in front of appointment with at least 10 people behind me for the service advisor. Once it was my turn, I gave my name to the advisor, and she stood in front of the screen for at least 10 minutes trying to log my car in. I could not wait any longer and left. I scheduled another appointment. This was a big waste of my time and a very frustrating experience. The second time my car was actually serviced. Carlos tried to explain how I was billed for a regularly scheduled maintenance. The actual invoice stated that the car was serviced for a 60,000 maintenance, which had been done in 2023. Carlos tried very hard to explain what service was actually performed- which was different than what the invoice stated. Manly Honda should not get any stars. Your employees are working with a broken system and trying very hard to serve your customers. Get your act together - Honda owners deserve better. More
The price quote for the camera that should be replaced as part of a factory recall is out of control. $1300 for a part that is significantly less expensive elsewhere. Then a labor charge of over $400 to inst part of a factory recall is out of control. $1300 for a part that is significantly less expensive elsewhere. Then a labor charge of over $400 to install a part that takes about 5 minutes to install and another charge of over $400 to calibrate. More
I recently met with the best car salesperson I've dealt with, Denise. She went above and beyond my expectations when it comes to a car dealer. She was very personable, and I connected with her instantaneo with, Denise. She went above and beyond my expectations when it comes to a car dealer. She was very personable, and I connected with her instantaneously. She asked the right questions, and was very patient listening to all my questions. I very much appreciated her upfront honesty about costs associated if doing a trade in. If ever I do decide at some point to proceed with a trade in, I will know exactly who to ask for. Thank you, Denise! More
He kept me informed and made the process painless. It was seamless and I was quite satisfied. It was seamless and I was quite satisfied. More
This is Honda location is best service all personnel are available and very reliable and nice available and very reliable and nice More
I was always afraid to go to the dealership for any work to be done. I had to go this time because it was a computer problem and I thought this would be the best place for this work. Dani took care of me an to be done. I had to go this time because it was a computer problem and I thought this would be the best place for this work. Dani took care of me and she is the kindest, most knowledgeable, and most caring individual. I felt so much more comfortable after working with her. She took care of everything including my worry. I recommend her highly and I would work with her anytime. Thank you so much Dani for everything you did. You are amazing. More
We bought a pre owned Honda Pilot ‘24. David is the salesperson. He’s very helpful throughout the whole process and so as the finance person. Great personnel Manly Honda has. David is the salesperson. He’s very helpful throughout the whole process and so as the finance person. Great personnel Manly Honda has. More
I brought my truck in for a recall, and then a few weeks later for a warranty issue. Both times I was helped very well by Shayla And on The days she couldn’t be there, The support from other workers was als later for a warranty issue. Both times I was helped very well by Shayla And on The days she couldn’t be there, The support from other workers was also exceptional. The car rental department was very helpful as well. I felt we were treated fairly and my truck is running very well now. More