Daniela Velazquez Martinez

Manly Honda responded

Thank you for taking a moment to share your experience. We truly appreciate your feedback and your business. We look forward to seeing you again! Best, Your Manly Honda Team

Manly Honda responded

Your feedback helps us continue improving. Thank you for taking the time to share your experience. We look forward to your next visit! Warm regards, Your Manly Honda Team!

Manly Honda responded

Thank you for choosing Manly Honda and for taking the time to leave a review. It means a lot to us. We appreciate you and look forward to seeing you again! Your Manly Honda Team

Manly Honda responded

Thank you for being a part of the Manly Honda family! We sincerely appreciate your trust and ongoing support. All of us at Manly Honda

Manly Honda responded

Thank you for being our customer and sharing your feedback; we truly appreciate it! Until next time, from your Manly Honda Team.

Manly Honda responded

Hi Bunny516, Thank you for being our customer and sharing feedback about your recent service visit. We aim always to provide a five-star experience, and I see that we fell short this time. I couldn't find your profile with your username. I’d appreciate more details on what went wrong so I can share that with our team to learn and prevent similar issues in the future. You can reach me at 707 535 1163 or email: jrocha@manlyauto.com. I will be back on Wednesday and Thursday, available from 9 am to 6 pm. Hope to connect soon. Until then, take care. Best, Your Manly Honda Service Team!

Manly Honda responded

Hi DAMARIS.NJUNGUNA, Thank you for your feedback and your business! On behalf of the Manly Honda Service Team, we sincerely apologize for your recent experience with our service. I understand that perfection is unattainable and mistakes can occur, but what matters most is how we respond afterward. Is there a good time for me to call and get more details about what exactly happened? We can then use that valuable information to coach and share with our team, helping us learn and prevent similar mistakes in the future. My name is Jose Rocha, Customer Experience Manager, and I look forward to speaking with you. You can contact me at 707.535.1163 or via email at jrocha@manlyauto.com. Best, Your Manly Honda Team

Manly Honda responded

Thank you very much for sharing your feedback. We appreciate you and your business and look forward to serving you again! Best, Your Manly Honda Team!

Manly Honda responded

Hi Henrygmirassou, Thank you for taking my call today and sharing additional feedback. I'll make sure to pass this on. Being the 1st Honda dealership in America we want to always provide a five-star experience. I understand that nothing is perfect and mistakes can happen, but what matters most is what happens after that mistake. Let us know when you're coming for a car wash; it takes about 20 minutes. Thank you for allowing us to be of service. We look forward to your next visit! Warmest regards Manly Honda Service Team!