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Carlo Verde

Overview Reviews (82) Inventory (164)

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Carlo Verde

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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4.9

82 Reviews

Overview Reviews (82) Inventory (164)

4.9

82 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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82 Reviews of Carlo Verde

May 07, 2026

Dealership Rating

Employee Rating

Me gusto mucho la atención con que tomaron mi llamada y ofrecer lo que en mi caso era mas comodo para mi ofrecer lo que en mi caso era mas comodo para mi More

by myr_orozco

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carlo Verde

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May 06, 2026

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Employee Rating

This time it is so pleasant to meet with the team. They took care of my concerns They took care of my concerns More

by jinmzhao

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniela Velazquez Martinez , David Doyle

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May 03, 2026

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Employee Rating

Did not solve the problem . Not able to get in touch with carlo Directly . Not able to get in touch with carlo Directly . More

by RCYWU55

Verified Customer

Recommend Dealer

Other Employees Tagged: Carlo Verde

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May 01, 2026

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Employee Rating

Bad repair job left gas fumes leaking into car with part not installed correctly. Gas spilled in car. Carlo then tried to stall the fix by a day because he was off work. He tried to postpone it a day withou not installed correctly. Gas spilled in car. Carlo then tried to stall the fix by a day because he was off work. He tried to postpone it a day without my consent. I made sure to get my car the day I needed it. More

by iamshawnalabelle

Verified Customer

Recommend Dealer

Other Employees Tagged: Carlo Verde

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May 01, 2026 -

Manly Honda responded

Hi iamshawnalabelle, Thank you for taking the time to share this with me. I’m truly sorry to hear about your experience, especially the fuel odor concern. I completely understand how unsettling that must have been, and that’s not the experience we want for any of our guests. Your safety and peace of mind are extremely important to us, and I take concerns like this very seriously. I’d appreciate the opportunity tto review what happened and ensure everything was addressed properly personally I also understand your frustration with the timing and communication. We should always work around your schedule and keep things clear and convenient for you, and I’m sorry that wasn’t your experience. When you have a moment, could you please share the best contact number to reach you, or the 6-digit repair order number from your visit? I’d like to connect with you directly and help bring this to a proper resolution. Thank you again for bringing this to my attention. I genuinely appreciate the opportunity to make this right. Best regards, José Rocha Customer Experience Manager Manly Honda 707-535-1163 jrocha@manlyauto.com](mailto:jrocha@manlyauto.com

April 22, 2026

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Employee Rating

Carlo always treats me great, very attentive and seems to care about my concerns, I really like that. care about my concerns, I really like that. More

by gklemen707

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carlo Verde

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Apr 29, 2026 -

Manly Honda responded

Thank you for sharing your recent service feedback; it means a lot! We look forward to being of service again. Best, Your Manly Honda Team

April 11, 2026

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Everything was smooth and easy! I could not be happier with my experience at Manley Honda I could not be happier with my experience at Manley Honda More

by LINDSEYJOHNNIE

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Svetlana Tara-Browne, Ali Tanbakuchi, Christina Campbell

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March 18, 2026

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Employee Rating

I would not go to any other place. I’ve been a fan of Manly for many years. From purchasing vehicles to upkeep on those same vehicles. Between savings and just good quality work. I’ve been a fan of Manly for many years. From purchasing vehicles to upkeep on those same vehicles. Between savings and just good quality work. Manly is the place to take your vehicle for service. More

by Mr.Nuthin.Nice

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Rocha Jr

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Mar 19, 2026 -

Manly Honda responded

Thank you for being such a valued part of Manly Honda and for taking the time to share your feedback. We truly appreciate your support and look forward to assisting you again in the future. Until next time! Best, Your Manly Honda Team Thank you, Mr. Nuthin.Nice!

March 11, 2026

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Employee Rating

Carlo Verde was very accommodating. He makes sure I understands all the necessary information after the appointment. He makes sure I understands all the necessary information after the appointment. More

by JUSTINE.ANDREA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carlo Verde

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Mar 12, 2026 -

Manly Honda responded

Thank you for taking the time to share your feedback. We truly value and appreciate you, and we’re grateful you chose Manly Honda. Until next time! Best, Your Manly Honda Team!

March 11, 2026

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Employee Rating

They always have my back They have always taken care of my car for 20 years. And with 426,000 miles on it. my car for 20 years. And with 426,000 miles on it. More

by Sugarlips

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carlo Verde

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Mar 12, 2026 -

Manly Honda responded

Thank you for taking the time to share your feedback. We truly value and appreciate you, and we’re grateful you chose Manly Honda. Until next time! Best, Your Manly Honda Team!

February 13, 2026

Dealership Rating

Employee Rating

Generally excellent The best part of the visit is dealing with Carlo Verde who is the best! with Carlo Verde who is the best! More

by carolouise445

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carlo Verde

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Feb 17, 2026 -

Manly Honda responded

Your feedback helps us continue improving. Thank you for taking the time to share your experience. We look forward to your next visit! Warm regards, Your Manly Honda Team!

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