
Mac Churchill Auto Mall
Bedford, TX

383 Reviews of Mac Churchill Auto Mall
Good experience and great service. Thanks to Mike I went for a Groupon Car Examination, Mike was kind and fast, he delivered a good service and told me exactly about my car results. I would recommend I went for a Groupon Car Examination, Mike was kind and fast, he delivered a good service and told me exactly about my car results. I would recommend Auto Mall for this kind of service, though I think prices for repairs are expensive compared with other car care centers. More
Survey Bryant was rather helpful, professional, and although there was an extremely long wait the service was good. When one person couldn't get it all accom Bryant was rather helpful, professional, and although there was an extremely long wait the service was good. When one person couldn't get it all accomplished they used team work. Yay, McChurchhill More
Great Service The task of finding our son his first vehicle was made easy with Bryant McDowell. Very knowledgable and helpful. I would recommend him and the deale The task of finding our son his first vehicle was made easy with Bryant McDowell. Very knowledgable and helpful. I would recommend him and the dealership anytime...top notch! More
Great. The customer service that I received was great. The employees were so helpful and beneficial to my overall experience. They were nice and friendly and The customer service that I received was great. The employees were so helpful and beneficial to my overall experience. They were nice and friendly and welcoming. More
Purchased our Mercedes from this dealership, great service! Great service! Quick to answer questions and to make a reasonable offer. Delinette wasn't pushy and very helpful with anything we needed. We felt very Great service! Quick to answer questions and to make a reasonable offer. Delinette wasn't pushy and very helpful with anything we needed. We felt very comfortable with her! More
Great service I bought a 2010 kia soul a few months ago from the auto mall. I have been back to the dealership muliple times since for service and I've had nothing I bought a 2010 kia soul a few months ago from the auto mall. I have been back to the dealership muliple times since for service and I've had nothing but great experiences. This visit I just needed my routine oil change and Michael was awesome! He helped me get in and out quick so I could get to work. He also gave me a detailed list of things I need to get done on my car within the next few months. He took the time to quote each one so I could financially prepare. I will definitely return in the future for all my service needs! More
awful My experience With Mac Churchill Auto Mall Is not a good one. After purchasing my car from Mac Churchill And driving it for 3 weeksI was being informe My experience With Mac Churchill Auto Mall Is not a good one. After purchasing my car from Mac Churchill And driving it for 3 weeksI was being informed that the financing did not go through because of the bank. After calling the bank regarding my finance I was then told that the dealership Backed out of the deal and requested their car back after I spent hundreds of dollars On the car with insurance Extended warranties And other necessitiesOverall The whole experience was a waste of my time And this week sales woman who did not receive a commission on that sale More
State inspection The experience was wonderful. I came to get a state inspection for my vehicle and the service offer was delightful. I came to the service desk a few m The experience was wonderful. I came to get a state inspection for my vehicle and the service offer was delightful. I came to the service desk a few minutes and was able to be assisted when I got there. I would definitely recommend!! More
Are they serious? The Nerve So here I am yet AGAIN with another bad review! These people are so unorganized and so full of lies and major CRAP!!! DO NOT BELIEVE THEM!!! So after So here I am yet AGAIN with another bad review! These people are so unorganized and so full of lies and major CRAP!!! DO NOT BELIEVE THEM!!! So after my first horrible experience with this place, I wrote a bad review warning people of the scam these folks are trying to pull. They approved and promised us zero down no co-signer nothing...zero down guaranteed was promised to us for a vehicle, in which we were approved online for prior getting there. We get there and they show us a car, says the bank approved us all we need are signatures to complete the sale. To good to be true? Yup! You got it! Defiantly, all LIES. So after having to get a ride up there, them telling us we can tell our ride to leave because we will be driving home with the new car we are about to sign for, we were told that we need to come up with money down. After promising zero down and saying the bank defiantly approved us...blah blah blah... We were left waiting like fools in the parking lot with our kids for our ride to come back to pick us up. No one even offered a ride for the trouble they caused or nothing. So Jennifer Hiner replied back to my review in which I contacted her back. She agreed that the way we were treated was unprofessional and that the sales guy shouldn't have promised such a thing with out honoring it. Even though she sounded aggravated with what I was saying( I could hear her sighing on the phone like she was annoyed) I have to say, She did do what she could but, she said we still needed a Co Signer. Okay, that's fine...at least she was straight forward. I still felt they should have honored what was promised but at least she looked into it for us like she said she would and like I said was upfront. I can totally respect that. So I left it alone. Almost a month later... We get a call tonight from a girl from Mac Churchill Auto Mall AGAIN stating we were approved this time for 25,000 dollars and ZERO down No Co Signer at all, and what time would i like to come down there and look at a few cars they have selected for us. So my husband was like, "Oh really?" "Oh yes sir, (here we go again with this word) GUARANTEED" She had the nerve to say! Then my husband tells her "And go through what we went through last time?" She then asked, "What did you go through?"... He began to explain and she goes... "Uuuuuhhh" and hangs up!!! So we call back and there is no record of them calling us? Umm... Okay guess they got imaginary people working there now who also like to play games and waste others time because the number is in my freaking phone...are you serious????? You want me to send you a screen shot of it, because I can!!!!! Uuughh I'm so done with this place. Soooo done!!! I asked if Jennifer was around so I could let her know about what happened so it could be stopped, and after the receptionist said she was there she all a sudden was gone...Right!!! Sure she was...and I believe a bunch of liars too, right? Yea right! Anyways, PLEASE BE AWARE of this place. It would be a shame to have to change my number that I had for 9years just to get the harassing calls to stop. STOP CALLING ME PROMISING ME ALL THESE CRAZY LIES!!!!!!!!! I had to at least click on one STAR for rating or otherwise I wouldn't have done that. They deserve ZERO stars...GUARANTEED.... ?? More
I got an inspection and oil change It was the best experience I've had in a very long time. As soon as I pulled up Devin Jackson came out and greeted me. He was very professional and ni It was the best experience I've had in a very long time. As soon as I pulled up Devin Jackson came out and greeted me. He was very professional and nice. Mac Churchill auto mall makes you feel comfortable and appreciated for buying a car from them. I will never go anywhere else More