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Mac Churchill Auto Mall

Bedford, TX

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383 Reviews

3737 Airport Fwy

Bedford, TX

76021

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383 Reviews of Mac Churchill Auto Mall

May 29, 2014

Promise the moon, follow thru is not great. Salesman promises were not followed thru, didn't fill up the vehicle, didn't give us all the paperwork and left the parking lot before we did. Custom More

by Lyetan01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Martinez
May 24, 2014

Took my drivers license, had trouble getting it back This event happened at Mac Churchill AutoMall. I went in looking for a specific vehicle. Instead of just showing me the vehicle, they wanted informa More

by MichaelMelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Connor
May 26, 2014 -

Mac Churchill Auto Mall responded

While Mac Churchill Auto Mall and Mac Churchill Acura share some ownership similarities, they are not the same dealership and I ask that you remove the review and any others you have posted online referencing Mac Churchill Acura. You have the right to post your experience with a business. However, making unsubstantiated accusations about our business in the review of another business with the intent of driving customers away from our business is against the law. I'm sorry your expectations were not met and your experience was less than satisfactory at the Auto Mall, but that does give you the right to disparage our business. Please remove the review and any reference to Mac Churchill Acura in any other review of the Auto Mall online. Respectfully, Ray Evans Mac Churchill Acura

May 27, 2014 -

Mac Churchill Auto Mall responded

Michael, I am terribly sorry to hear about the negative impression you got during your most recent visits at our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work towards a resolution. Your satisfaction is of utmost importance. Sincerely, Sharbel Lattouf General Manager slattouf@macchurchill.com

April 24, 2014

Good job I came in and got I car that I wanted at a great payment everyone was very helpful and went above and beyond to get me this deall More

by Mckoyia23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric pillado, Eric Pillado
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