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Loyalty Chevrolet Cadillac

Williamsburg, VA

4.9
423 Reviews

543 2nd Street

Williamsburg, VA

23185

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423 Reviews of Loyalty Chevrolet Cadillac

February 23, 2026

My appointment was on time, Trey took the car and the job was done quickly. I was back out in no time to run my errands. More

by lsshrtstp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Kight
Feb 23, 2026 -

Loyalty Chevrolet Cadillac responded

We are so glad that Trey provided you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Thank you and safe travels!

February 22, 2026

Trey was very helpful. And...he followed up to keep me informed. His work with my extended warranty was commendable More

by mark.e.willis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Knight
Feb 23, 2026 -

Loyalty Chevrolet Cadillac responded

Mark, Thank you for sharing your positive experience with us. We are glad that Trey provided you with top-notch service and kept you well informed throughout the process. We hope you continue to choose us for all of your future automotive needs.

February 20, 2026

Nikki Harmon called me asap to get my car in for the State Inspection. When I arrived she came right out to greet me and asked if I had any other concerns going on with the car. They worked quickly an More

by Rivahreese1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon
Feb 23, 2026 -

Loyalty Chevrolet Cadillac responded

Pam, Thank you for taking the time to leave us this positive review! Your safety and satisfaction are our utmost priorities, and we are glad that Nikki took great care of you and your automotive needs. She definitely is an asset to our team and will be honored to hear of your kind words. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 18, 2026

I was very happy with the service I received on my Chevy at Loyalty Chevrolet. Nikki Harmon was extremely professional, courteous and knowledgeable on the issue that needed to be corrected on my vehicle. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon
Feb 18, 2026 -

Loyalty Chevrolet Cadillac responded

Thank you for your excellent review! Providing 5-star service s so important to us, and we are glad that Nikki's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 03, 2026

Location, staff devotion to service, and product availability. Assistant service manager, Trey Kight extremely helpful More

by Bjohnsto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Kight
Feb 04, 2026 -

Loyalty Chevrolet Cadillac responded

Thank you for your excellent review! We are happy to hear that Trey took great care of you. It is our pleasure to serve you and we hope you continue to choose us for all of your future automotive needs!

January 22, 2026

I use to take my truck to Hutchenson Chevrolet prior to the dealership selling to Loyalty. I continue to take it Loyalty Chevrolet for all my needs. Mallory Bishop Is an amazing service rep and continues t More

by engine3yc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Mallory Bishop, Trey, mechanics
Jan 23, 2026 -

Loyalty Chevrolet Cadillac responded

Thank you for taking the time to leave us this positive review! It is an honor to have your confidence and loyalty, and we are so glad that Mallory and Trey consistently provide you with thorough and efficient service. Wishing you the safest of travels until we meet again!

January 20, 2026

Great staff and upfront about the buying process. They worked with my needs and got it done. My salesperson Micah was very knowledgeable and friendly and financing was a breeze. Thank you Loyalty and More

by DBurl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Freeman
Jan 23, 2026 -

Loyalty Chevrolet Cadillac responded

Thank you for your positive review and recommendation! We are so glad that Micah provided you with 5-star service and met your automotive needs. We greatly appreciate the opportunity to work with you. Congratulations on your new vehicle!

January 17, 2026

I showed up without an appt to leave my 2017 Escalade that thermostat had gone out on. Planning on leaving vehicle until it could be serviced. Mallory Bishop waited on me and was very courteous and wel More

by margiehula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop
Jan 20, 2026 -

Loyalty Chevrolet Cadillac responded

Thank you for taking the time to leave us this positive review! We are so glad that Mallory got your automotive needs swiftly resolved. It is our pleasure to assist you in anyway possible. Wishing you the safest of travels- on behalf of the entire team!

January 16, 2026

Trey Kight was very helpful, courteous and a pleasure to work with in the repair of my car. More

by jwlhniedzwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Kight
Jan 20, 2026 -

Loyalty Chevrolet Cadillac responded

Thank you for your 5-star rating! We strive for 100% customer satisfaction, and we are glad that Trey got your automotive needs taken care of. Safe travels!

January 16, 2026

Mallory Bishop was very helpful on the phone and got me set up easily. she sent me a reminder as well for my appointment. More

by connie.lowry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop
Jan 20, 2026 -

Loyalty Chevrolet Cadillac responded

Connie, we appreciate your positive review! We are so glad that Mallory took great care of you and kept you well informed throughout the process. If there is ever anything more that we may help you with, please do not hesitate to give us a call.