Loyalty Chevrolet Cadillac

I had a service appointment scheduled for 730 am here I was promptly greeted by my service advisor Trey Knight. He was extremely courteous and explained the service that would be performed. was promptly greeted by my service advisor Trey Knight. He was extremely courteous and explained the service that would be performed. More

Nikki Harmon did an excellent job in informing me of the progress of my car, even answering questions that I had about my car & she even cleaned inside of my windshield! Service was finished in a timely m progress of my car, even answering questions that I had about my car & she even cleaned inside of my windshield! Service was finished in a timely manner! More

I came to the dealership for my annual inspection. My service advisor, Kaitlyn Ussery, kindly greeted me, answered my questions, and assured me that I would be taken care of promptly. All of my exper My service advisor, Kaitlyn Ussery, kindly greeted me, answered my questions, and assured me that I would be taken care of promptly. All of my experiences with Loyalty have been pleasant, and this one was no different. I am extremely pleased with the service I receive at this dealership. More

Kaitlyn Ussery took very good care of me yesterday and I appreciated her honesty about what needed to be done with my car. It’s great to find such a reliable service establishment. Thanks again, Sherron appreciated her honesty about what needed to be done with my car. It’s great to find such a reliable service establishment. Thanks again, Sherron Biondi More

I have 3 vehicles that are service at Loyalty on a regular basis. Kaitlyn Ussery is the service writer I work with, and she always does an excellent job. She keeps me well informed and makes sure ever regular basis. Kaitlyn Ussery is the service writer I work with, and she always does an excellent job. She keeps me well informed and makes sure everything is covered. I recommend Loyalty's service department and Kaitlyn whole heartedly. More

We were met by two employees of Loyalty. ..both with smiles...Waited in comfortable waiting area while the car was serviced...Mallory Bishop made sure all things went well and came and got us ..both with smiles...Waited in comfortable waiting area while the car was serviced...Mallory Bishop made sure all things went well and came and got us when the service was completed...She answered our questions about the brakes completely, thoroughly...The dealership is bright, clean...waiting room has large windows looking into the service area which is spotless...so we can see cars being worked on...Loyalty has always given good honest service... More

Kaitlyn Ussery at Loyalty Cadillac is absolutely terrific! She’s professional, knowledgeable, accommodating and made my experience getting my vehicle serviced terrific! I highly recommend this deale terrific! She’s professional, knowledgeable, accommodating and made my experience getting my vehicle serviced terrific! I highly recommend this dealership. Thank you all for all you do! More

Kaitlyn Ussery was my service advisor for this visit. She was very helpful in getting my vehicle checked in and ready for the state inspection. Kaitlyn assisted my son in ordering the required part nee She was very helpful in getting my vehicle checked in and ready for the state inspection. Kaitlyn assisted my son in ordering the required part needed for the vehicle to pass inspection and scheduled the follow up visit to have the new part installed in order for the vehicle to pass the state inspection. I’m pleased with the service provided and the service team that provided it. E. Huggins More

Cate was very personable and helpful. She was friendly, welcoming and caring. Loyalty is lucky to have her as a service agent She was friendly, welcoming and caring. Loyalty is lucky to have her as a service agent More

Nikki is the best! She always goes above and beyond to help us. Thanks, Nikki She always goes above and beyond to help us. Thanks, Nikki More