
Loyalty Chevrolet Cadillac
Williamsburg, VA
Filter Reviews by Keyword
By Type
297 Reviews of Loyalty Chevrolet Cadillac
Have been a customer for many yeas. My Ford Escape receives good care a your company. Thank you Mallory Bishop and staff for doing a great job!! My Ford Escape receives good care a your company. Thank you Mallory Bishop and staff for doing a great job!! More
Ryan Hoffman was very professional & courteous. Answered my questions and helped me with setting up the vehicle so I felt comfortable with it. Meghan Lieser got me though the paperwork process wi Answered my questions and helped me with setting up the vehicle so I felt comfortable with it. Meghan Lieser got me though the paperwork process with ease. She made sure I understood each piece of paperwork that was being signed. All in all a good experience More
Brought my Corvette in for an oil change and inspection. While there the check engine light came on briefly so I had to leave my car there so this could be checked. The light went off and after several att While there the check engine light came on briefly so I had to leave my car there so this could be checked. The light went off and after several attempts at starting the engine the light never came back on. Kaitlyn Ussery, the service advisor, was very diligent in trying to get the light to come back on and kept me informed all through the process. She is very professional and friendly and explained to me what the likely issue was but that it couldn't be addressed unless the check engine light came back on. I appreciate the efforts put forth by Kaitlyn and the Coevette service tech. Will Jordan. I appreciate the care that Loyalty Chevrolet provides. More
My wife and I were planning to travel to Chantilly, VA for Easter. However, I had trouble starting my car on Friday 2 days before Easter. I needed to have it fixed quickly so we could make the scheduled for Easter. However, I had trouble starting my car on Friday 2 days before Easter. I needed to have it fixed quickly so we could make the scheduled trip. I called Nikki Harmon at Loyalty and described the problem. Although all scheduled times had already been scheduled for that day, she said she would try to squeeze me in. She did and my car was fixed that day. More
Great service department, Nikki is always attentive and helpful. The scheduling is usually right on time and they keep me updated on their progress. helpful. The scheduling is usually right on time and they keep me updated on their progress. More
Took my car in for service at Loyalty Cadillac dealership. Received excellent service and the employees took very good care of me. As a handicapped iondividual,, this means a lot to me. Thanks! dealership. Received excellent service and the employees took very good care of me. As a handicapped iondividual,, this means a lot to me. Thanks!!!! More