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Loyalty Chevrolet Cadillac

Williamsburg, VA

5.0
275 Reviews
Call Dealership (757) 354-3999
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543 2nd Street

Williamsburg, VA

23185

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275 Reviews of Loyalty Chevrolet Cadillac

April 01, 2025

Nikki Harmon was professional, friendly got me in and out quickly. This was my first experience with the service dept at Loyalty and even though it is a drive from Richmond, I will be back. More

by melbrencat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon
Report | Print
Apr 09, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that Nikki provided you with nothing less. We look forward to continue serving you and your automotive needs with our best care in your visits to come!

April 01, 2025

Adrian Trumpler was great to work with! Highly suggest you ask for him on your visit to Loyalty Chevrolet in Williamsburg, VA. More

by lisal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrien Trumpler
Report | Print
Apr 09, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for leaving Adrien this positive review! He will be delighted to know how confident you are in his efforts. We wish you safe travels and we hope for an opportunity to work with you again.

April 01, 2025

Kaitlyn Ussery at Loyalty makes my service calls great because she listens to my concerns and develops a plan of action to make them right. More

by La.turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Never worked with the names mentioned
Report | Print
Apr 09, 2025 -

Loyalty Chevrolet Cadillac responded

We appreciate your 5-star rating! Your safety and satisfaction are our utmost priorities, and we are glad that Kaitlyn took great care of you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 30, 2025

Made service easy. Appt booked online. Dropped off truck the night prior. Work performed and delivered well before requested More

by billyb23185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon
Report | Print
Apr 09, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your positive review! We are so glad that our team provided you with a quick and efficient service experience. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.

March 30, 2025

Great service department. Nikki Harmon is a pleasure to work with and gets my vehicle done in a timely manner. More

by rsdbldr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki,Harmon
Report | Print
Apr 09, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for taking the time to leave us this 5-star rating! We are happy to hear that Nikki got your automotive needs efficiently taken care of. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 14, 2025

The service is excellent. I get the help needed as soon as I drive up! More

by Mrs. Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Kight
Report | Print
Mar 17, 2025 -

Loyalty Chevrolet Cadillac responded

Mrs. Jackson, Thank you for sharing your positive experience with us! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. We hope to see you again the next time you are in need of automotive service.

March 14, 2025

It is always a pleasure working with Ms. Mallory Bishop, her knowledge and professionalism gives us clients a peace of mind that we are in the right hands. More

by gustavoscarleth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop
Report | Print
Mar 17, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your excellent review! Your safety and satisfaction are our utmost priorities, and we are glad that Mallory provided you with 5-star service. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 12, 2025

Great experience with Nikki Harmon in your service department. Hope to deal with her in the future. More

by lawsonvic38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki,Harmon
Report | Print
Mar 12, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for leaving Nikki this wonderful review! We are so glad that Nikki took great care of you and we look forward to continue providing you with the same 5-star service in your visits to come!

March 08, 2025

Good repair work - on time. Knowledgeable & friendly Nikki Harmon made the check-in work smoothly More

by wlbt43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Mar 10, 2025 -

Loyalty Chevrolet Cadillac responded

We appreciate you for leaving Nikki this spectacular review! We are delighted to know that she was knowledgeable, friendly and made the check in work smoothly. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 05, 2025

Nikki was concerned on the maintenance of my vehicle and tells me what I need to make it running More

by ee42ee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon
Report | Print
Mar 06, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for sharing your positive experience with us. Your safety and satisfaction are our utmost priorities, and we are glad that Nikki provided you with thorough and efficient service. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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