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Loyalty Chevrolet Cadillac

Williamsburg, VA

4.9
284 Reviews

543 2nd Street

Williamsburg, VA

23185

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284 Reviews of Loyalty Chevrolet Cadillac

May 21, 2025

I appreciate Mr. Issac he was very straightforward and handled everything I asked him to More

by Alijahamir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issac
May 21, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your positive review! We are glad that Isaac provided you with 5-star service and ensured your experience with us was as smooth as possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 15, 2025

Kait Ussery provides great customer service by effectively communicating the customer's concern to the service technician and keeping the customer up to date while the work is being performed. More

by JFuqua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Ussery
May 15, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for sharing your positive experience with us. We are glad that Kaitlyn took great care of you and kept you well informed throughout the process. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 15, 2025

Kirk is the best Service Advisor I have ever had. Kirk is always looking out for me. Highly recommend him and the store. Best in town. More

by 8kn2fsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Hoffman
May 15, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for leaving Kirk this positive review! He will be delighted to know that you deeply value his service and that he earned your kind recommendation. We hope that you continue to choose us for all of your future automotive needs!

May 13, 2025

Loyalty Chevrolet went out of it's way to help me find my car. Thank yo More

by Jeannebh57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrien Trumpler
May 14, 2025 -

Loyalty Chevrolet Cadillac responded

Congratulations on your new ride! We are so glad that our team provided you with 5-star service. We thank you for your kind review and we hope to see you again when the time comes for your vehicle's first service!

May 07, 2025

I just wanted to take a moment and give a shout out to Nikki Harmon at Loyalty Chevrolet in Williams, VA for all her help in keeping my truck running perfectly! Nikki knows how important it is to me as a More

by odts1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon
May 08, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for taking the time to leave Nikki this positive review! We strive for 100% customer satisfaction, and we are glad that Nikki took great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 07, 2025

Our wipers needed to be fixed as we were from Wisconsin. Kaitlyn Ussery kept in touch with us and let us know when the car would be fixed. She called us a couple of times and worked hard at getting the wi More

by ttbrandt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Ussery
May 08, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for sharing your positive experience with us. We are glad that Kaitlyn got your automotive needs thoroughly resolved. Wishing you the safest of travels- on behalf of the entire team!

May 06, 2025

I purchased my car back in 2015. It was time to get a good tuneup so I took it to the dealership to get an old fashion tuna. Here’s the funny thing one of .I purchased my car back in More

by Figadj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Harmon
May 08, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for taking the time to leave us this positive review! We are so glad that our team provided you with the A+ service that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 02, 2025

Service at loyalty Cadillac is always a 5. Thanks..RS i also l Iike the free stuff. Thanks again More

by Lilrock9458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance Man
May 08, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your wonderful review!! Providing 5-star service is so important to us and we are glad that our efforts consistently meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

May 01, 2025

Have been a customer for many yeas. My Ford Escape receives good care a your company. Thank you Mallory Bishop and staff for doing a great job!! More

by rcords
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop
May 08, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your amazing review! It is an honor to have your confidence and loyalty, and we are glad that Mallory provided you with 5-star service. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 25, 2025

Ryan Hoffman was very professional & courteous. Answered my questions and helped me with setting up the vehicle so I felt comfortable with it. Meghan Lieser got me though the paperwork process wi More

by brianlewis1016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Hoffman, Meghan Lieser
Apr 28, 2025 -

Loyalty Chevrolet Cadillac responded

Brian, Thank you for your positive review! We are glad that Ryan and Meghan took great care of you throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

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