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Lou Fusz Kia
St. Louis, MO
4,753 Reviews
Kia automotive dealer located in the center of the St. Louis area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,753 reviews
February 11, 2019
Wonderful experience I visited Lou Fusz to buy a new car. I have spent a great deal of time in other dealerships, as both an employee and a consumer, and this was by far t I visited Lou Fusz to buy a new car. I have spent a great deal of time in other dealerships, as both an employee and a consumer, and this was by far the best experience I've had. The staff at Lou Fusz demonstrated transparency, respect for my time, cordiality, and very low pressure. I feel like the price I paid for my new car, my trade-in value, my interest rate, and the cost of my finance add-ons were all fair and reasonable. I definitely intend to refer friends and family, and will myself return when its time to trade again. More
by KND
Verified Customer
February 09, 2019
Unexpected Excellence We were just shopping and really looking to just test drive a used KIA Sportage. We had never been around a KIA and over the last few days had driven We were just shopping and really looking to just test drive a used KIA Sportage. We had never been around a KIA and over the last few days had driven nearly every other mid-size SUV. We had experienced both the good and the ugly of car sales staff in the last few days. Curtis and Jared listened and worked with us. While they were "selling" us, it really didn't feel like it. It felt more as if a friend was giving us good suggestions, with no pressure. We started out expecting to only test drive a used vehicle to see what a KIA was like and drove away with a good deal on a brand new one. We didn't even get to the dealership until 7:30pm and everyone was very courteous to us even when the finance part didn't get started until after 9:30pm. By 10:10pm we were on the road with a new vehicle and we love it. We ranked the KIA easily in the top or top 2 of all that we drove. It was backed up when a couple weeks after the purchase a 2019 SUV car ranking report came out and also said KIA was a very close #2. More
by Jack H
February 09, 2019
The Service Team Was Attentive To My Needs I scheduled an appointment for recall work. They discovered a new recall as well. I mentioned a noise in my car that they told me also was the subject I scheduled an appointment for recall work. They discovered a new recall as well. I mentioned a noise in my car that they told me also was the subject of another recall, but the "fix" wasn't effective, so they had the mechanic spend time to "craft" an effective repair. My appointment was scheduled for 7:30 AM, but I start my work day at 7:15. I was able to arrive at 6:45 (15 minutes before they opened) so that they could shuttle me to work right on time. They picked me up at the front door of my work when I got off from work. More
by Don K
February 08, 2019
We have had excellent and friendly service We are on our fourth KIA from Lou Fusz KIA and have been happy with the service on all of them. We keep coming back to Lou Fusz to purchase our cars We are on our fourth KIA from Lou Fusz KIA and have been happy with the service on all of them. We keep coming back to Lou Fusz to purchase our cars because of the service department. More
by Terry
Employees Worked With
All of the employees have given us excellent service
February 08, 2019
Awesome service Great job Lou Fusz! We came in for a recall notice upgrade. While there, the team addressed two other concerns. All less than 2 hours and at no cost. Great job Lou Fusz! We came in for a recall notice upgrade. While there, the team addressed two other concerns. All less than 2 hours and at no cost. More
by JWKISO
Employees Worked With
Zack Lentz
February 08, 2019
Thanks KRIS!!!! What an easy process! Kris was so helpful and patient with my daughters first car buying experience. Could not of gone smoother. 10/10! Thank you!!! What an easy process! Kris was so helpful and patient with my daughters first car buying experience. Could not of gone smoother. 10/10! Thank you!!! More
by Chaka Khan
Employees Worked With
Kris Portnoy
February 07, 2019
Quick and accommodating The car battery needed to be replaced, since it was no longer holding a charge. Nicci was able to squeeze me in and and get the battery replaced in m The car battery needed to be replaced, since it was no longer holding a charge. Nicci was able to squeeze me in and and get the battery replaced in my car. Was very happy with the service and time it took to get the work done. Car was washed when it was returned and as always was very happy with the service provided. More
by INTERLEAF
Employees Worked With
Nicci Pollard
February 06, 2019
Love My Lou Fusz Team Always great to see my favorite people when I stop by Lou Fusz. Always pleasant and professional.Andy and Nicci are awesome!! Great people and great s Always great to see my favorite people when I stop by Lou Fusz. Always pleasant and professional.Andy and Nicci are awesome!! Great people and great service. More
by GRANNONNY
February 06, 2019
Kia service I love the new waiting area. Thanks for the free drinks snacks and coffee. The environment is cosy and friendly. The availability of clean bathrooms i I love the new waiting area. Thanks for the free drinks snacks and coffee. The environment is cosy and friendly. The availability of clean bathrooms is also highly appreciated. Service guys do a fantastic job friendly and welcoming. Pulling in though can be challenging depending on where you coming from. More
by fmuthonjia
February 06, 2019
Service Visit Service Center is very nice now that it has been re-done. Waiting area is great & so is the free Wi-Fi. I pulled right in and was helped by Nicci righ Service Center is very nice now that it has been re-done. Waiting area is great & so is the free Wi-Fi. I pulled right in and was helped by Nicci right away. She was great throughout the entire process. More
by lkayp7
Employees Worked With
Nicci Pollard
